Outlook XP not saving password

R

Richard Mitnick

I recently had to install Office XP, including Outlook XP, in a computer
where it had not been installed, and Outlook is not saving my password.

I am not having any trouble sending or receiving mail, just the annoying
pop-up constantly asking me for my password.

Any idea how I can solve this?

Thanks.
 
V

VanguardLH

in
Hi, thanks, Windows Vista HOme Premium
Click to expand...

Outlook 2002 will NOT remember passwords when ran under Windows Vista.
Outlook 2002 was coded to use pstore (protected storage system) in the
registry to cache the login credentials for the e-mail accounts defined
in Outlook; see http://msdn2.microsoft.com/en-us/library/bb432403.aspx.
pstore is no longer available under Windows Vista. The registry keys
are still there but are read-only so Outlook cannot record your login
credentials into those registry keys but cannot update them. Vista
dropped pstore and went to DPAPI
(http://msdn2.microsoft.com/en-us/library/ms995355.aspx) which has been
around since 2001 starting in Windows 2000. The result is that you will
need to supply your login credentials for each e-mail account that you
have defined in Outlook for the first mail poll performed by Outlook.
After the first mail poll, the login credentials are reused so you don't
need to supply them again. However, if you exit and reload Outlook then
you need to supply the login credentials for only the first mail poll.

Outlook 2003/2007 are coded to use either pstore or the newer DPAPI
which means they will run under Vista and pre-Vista versions of Windows.
Mainstream support for Outlook 2002/XP is dead
(http://support.microsoft.com/lifecycle/?p1=2533) so there will be no
further feature changes, bug fixes, or enhancements to it which means it
will remain incompatible for use under Windows Vista.

Read:
http://www.msoutlook.info/question/28
http://www.outlook-tips.net/howto/vista.htm
http://en.wikipedia.org/wiki/Securi...w_to_Windows_Vista#Other_features_and_changes
http://msdn2.microsoft.com/en-us/library/bb756884.aspx

I'm still using Outlook 2002. Another reason not to use Vista. You're
screwed unless to migrate to a pre-Vista Windows version or upgrade to
Outlook 2003 or 2007.
 
R

Richard Mitnick

O.K.k, thanks, I got it. At least it works. The real problem was trying to
re-install Offcie 12, after uninstalling it, we could not get past the
translator files, the install would not drill past the folder to the files.
So we installed Office 10.

This may have been fixed in this month's patches.

If that is the case, and if we have recovered from the last bout of cleaning
the registry of Office 10 and Office 12 entries, line by line by line, we may
ditch the Offie 10 and go back to Office 12, but only if we feel very patient.

Meanwhile, everything works, and Offcie 10 (XP) is fine.
 
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