outlook

[vol fan]

i can not open any links that are in e-mails - i will click on the link and
nothing happens - no error messages - nothing. please help.
i have tried resetting web settings - still same results.

 

[Vince Averello [MVP-Outlook]]

Are the items in question sitting in the Junk E-mail folder?

 

[vol fan]

Don't think i have a junk mail file - if i do , don't know where it is.
This problem relates to opening links from the e-mail message - example:
there was a link notifying me of a reply to my question. when i click on the
link , nothing happens.

 

[Vince Averello [MVP-Outlook]]

What version of Outlook are you using? If it's 2003, have you installed SP2?

 

[Brian Tillman]

Don't think i have a junk mail file - if i do , don't know where it
is. This problem relates to opening links from the e-mail message -
example: there was a link notifying me of a reply to my question.
when i click on the link , nothing happens.

Try this. In IE, click Tools>Internet Options>Programs>Reset Web Settings.

 

[vol fan]

have already tried this - same results

 

[vol fan]

Think it's 2004 - sp2 has been installed - any other suggestions?

 

[Vince Averello [MVP-Outlook]]

There is no OL2004, it's probably 2003. SP2 blocks links in some potential
phishing attempt emails

 

[vol fan]

Ok - I installed sp2 several months ago - everything worked fine until a
couple of weeks ago. any suggestions on how to correct this problem?

 

[Vince Averello [MVP-Outlook]]

SP2 for Office 2003 didn't come out that long ago. Maybe two months ago, I
think.