Outlook2003 and Citrix

[vince]

Does anyone know if you can enable the Mailbox Caching
feature of Outlook 2003 in a Citrix MetaframeXP
environment?
If so, does it cache everyone's entire mailbox on the
server?

Thanks!
vince

 

[Jeff Stephenson [MSFT]]

You could certainly enable cached mode on a Citrix server but I don't think
you'd want to, as it would cache the user's mailboxes on the Citrix server.
The main advantage of cached mode is access to your mail if you're off the
network, the network is down (or slow), or if the Exchange server is down.
In the first two cases, cached mode on the Citrix server wouldn't help at
all since the problem is network connectivity. You'll have to decide if the
storage required to cache everyone's mail on the Citrix server is worth it
to give folks access when Exchange is down - in essence you'll have
duplicated Exchange's message store onto the Citrix server.

 

[Guest]

Thanks Jeff.
Do you know of the procedures to change this setting? I've
tried changing in on the server in install mode but the
box remains greyed out.
Also...can I not change the default location for the OST
in a user's profile so that it copies the cached mailbox
to their local PC rather than the Citrix server?

Thanks,
vince

 

[Jeff Stephenson [MSFT]]

I'm afraid I'm out of my depth here - I don't really deal with this area of
Outlook. It may well be that Outlook will not allow you to turn it on when
running on a terminal server (which is what Citrix sounds like). As to
putting an OST on a networked drive (i.e. having Outlook on Citrix write to
an OST on the user's machine), you definitely don't want to go there.
Outlook was not designed to have either the OST or the PST on a network
drive - the performance hit you take in putting one there is major.

BTW, I'll be gone for the next few weeks and won't be responding...