outo replied message doesn't save copy in sent items

C

CAMC1

We noticed that, when we created server based outo-replies (when someone is
on holiday), even though in outo-reply text message is set to save copy in
sent items, but it has not been saving.

So we have no record who outo reply send e-mail to
Anyone have idea?
MC
 
S

Sue Mosher [MVP-Outlook]

I think that's normal behavior. The message would have been sent to everyone who mailed you during the time the rule was active. What you might want to do in the future is add an action to move those incoming messages to a separate "Response Sent" folder.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
C

CAMC1

So,
is it realy normal for outlook not to save any message that being
outo-replied?
Doesn't sound right. Why there is an option to "Save Copy of Sent Message"?
Is it a known bug?
MC

I think that's normal behavior. The message would have been sent to everyone
who mailed you during the time the rule was active. What you might want to
do in the future is add an action to move those incoming messages to a
separate "Response Sent" folder.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

I think it's by design, perhaps to avoid having an unattended mailbox grow in size indefinitely with server-based replies that no one ever looks at. The move action I suggested should provide a good workaround.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
C

CAMC1

You mean put another rule to move incoming message as they are auto replied.

It will take time to get used to the way outlook works. (or doesn't work)
MC


I think it's by design, perhaps to avoid having an unattended mailbox grow
in size indefinitely with server-based replies that no one ever looks at.
The move action I suggested should provide a good workaround.
--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

Exactly.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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