Overly sized fonts not related to pixels vs. pts

[cjs226]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

I've noticed another font issue where fonts are oversized when viewed on certain clients. I've seen this on my company's "Outlook Webaccess" and Evolution.

I think a buddy of mine might have figured it out. When I view one of my emails in Outlook WebAccess, then click "View as Web Page", then view the source of that I get:

&lt;BASE href="https://mail.company.com/exchange/foo/Inbox/Test.EML/ <https://mail.company.com/exchange/foo/Inbox/Test.EML/>" /&gt;
&lt;META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"&gt;
&lt;HTML&gt;
&lt;HEAD&gt;
&lt;TITLE&gt;Test&lt;/TITLE&gt;
&lt;/HEAD&gt;
&lt;BODY&gt;
&lt;FONT SIZE="5"&gt;&lt;FONT FACE="Arial"&gt;&lt;SPAN STYLE='font-size:10pt'&gt;This is a test in Arial/10.&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/FONT&gt;
&lt;/BODY&gt;
&lt;/HTML&gt;

Note the "FONT SIZE="5". If I remove "&lt;SPAN STYLE='font-size:10pt'&gt;" it is EXACTLY what I see via Outlook WebAccess. If I remove "FONT SIZE="5" it is exactly what I see in Entourage. Could it be that some clients choose to use The "FONT SIZE" statement and then ignore the "SPAN STYLE" statement?

Is there any way I can not have "FONT_SIZE=5" show up?

 

[Hui Nee Chin]

I attempted to reproduce what you're seeing with the 12.0.1 version of
Entourage 2008, but I see FONT SIZE=4 instead of 5. I viewed the email I
sent on Outlook 2007 and Outlook WebAccess and they both showed up fine. Can
you try sending an email to huchinATmicrosoftDOTcom so that I can view your
message source on my end?




Regards,
Hui Nee Chin - huchinATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers
no rights.

 

[emdesigns]

I do see the exact same thing as the user who started this post when I
look at emails I wrote in Entourage 2008 in OWA as "View as Web page".

When you select the email to "View as Web page", the email looks fine,
but in View Source, it shows that Font Size is 5 on my Mac.

Regular email should have "Font Size="2"".

1. Mac OS X version 10.5.2
2. Entourage 2008 Version 12.0.1 (080305)
3. Do you see this with every message with every email correspondent?
Yes I do see the problem when corresponding with other email clients
such as Lotus Notes and Outlook.
4. Do you know what email client your correspondent uses? Lotus Notes
and Outlook.
5. What font (name and size) do you typically use? Arial 10
6. Does it occur when you reply, when they reply, or both? Both

 

[emdesigns]

I do see the exact same thing as the user who started this post when I
look at emails I wrote in Entourage 2008 in OWA as "View as Web page".

When you select the email to "View as Web page", the email looks fine,
but in View Source, it shows that Font Size is 5 on my Mac.

Regular email should have "Font Size="2"".

1. Mac OS X version 10.5.2
2. Entourage 2008 Version 12.0.1 (080305)
3. Do you see this with every message with every email correspondent?
Yes I do see the problem when corresponding with other email clients
such as Lotus Notes and Outlook.
4. Do you know what email client your correspondent uses? Lotus Notes
and Outlook.
5. What font (name and size) do you typically use? Arial 10
6. Does it occur when you reply, when they reply, or both? Both

 

[Hui Nee Chin]

Can you please send an email to huchinATmicrosoftDOTcom in Arial 10 so that
I can look into this on my end?




Regards,
Hui Nee Chin - huchinATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers
no rights.