OWA 2003 - Cannot delete emails

T

TSB

We have a strange problem with OWA 2003/Exchange 2003. Some users (running
Windows XP, some with SP1 and one w/ SP2) cannot delete emails from the main
OWA screen. They have to actually open the email and click on the "x" to
delete it. I have found that if they go into the options screen just once,
and then save the options (whether they've made changes or not), then they
can delete emails normally from the main screen. They have to do this each
time they log in to OWA, however.

Any ideas on how to fix this quirkiness?

Thanks!

Tara
 
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