I am having the same problem that this customer is having. After
reviewing
all 11 replies and answers the problem still exists. Its amazing that
there
is a bug in Microsoft's code and yet we have to use up our one free
support
call to get the problem resolved. It seems that the only solution
Microsoft
has to anything is to reformat your hard drive, reinstall windows and
forget
about your data. The people in tech support that I talk to - only know
how
to read the knowledge base. If it isn't in the knowledge base you are
basically out of luck. There is a building in Washington with 20,000
programmers in it, yet noone goes to the programmers of the program
involved
and get them to resolve the problem in their code. I find that the only
way
that Microsoft solves problems is by throwing so many things at the user,
that he finally just gives up and starts over. I have come to the
conclusion that all the tech people at Microsoft have one goal in mind.
Blame anyone but Microsoft. Blame the user, blame the hardware, blame
someone else. When all else fails lose the call. Then send out an email
asking for your thoughts on the "GREAT" Microsoft Support.
It would be nice to get a response, but chances are slim. Due to the
volume
of suggestions.
:
Even though you have done an uninstall / reinstall it is possible not all
FP registry entries were removed between the two steps.
After an uninstall (from control panel - add remove programs), before you
reinstall FP also run the Windows Installer Cleanup from
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offx
If you got no errors (or missing files/folders) in all of the above steps
you have probably exhausted all the self help approaches I
can think of
(short of a step by step comparison of differences in your 2 machines if
you are using the same FP CD for installation on both or a
complete Reinstall of the OS)
- your patience at running thru them is commendable
See my response to your other post recommending you escalate the issue to
MS support at
http://support.microsoft.com/oas/default.aspx?ln=en-us&c1=505&prid=6690&gprid=36059
| Wow! What a errand you sent me on! I finally got it all done and
nothing
| has changed. However, I found this out: If I open a page I want to
edit in
| IE, then click on the edit in FP button, I get all the sub toolbars
(design,
| code, split, preview). However, once closed, when opened in FP, comes
up
| code view without the subtoolbar.
|
| This had been working fine until a couple of days ago when I was
| demonstrating the use of FP to a friend who I want to off load one of
my
| webs to....I'm not sure just what menu we were in that could have
caused
| this, but it just started to happen.
|
| So, now I have a "work-around" but this still isn't fixed. Any ideas?
| Would someone let me call them and discuss it with them?
|
| Thnx, ja
| | > The only other suggestion I would have is to verify you have all SP
and
| > patches for your OS and MS Office from Windows Updates and
| > Office Updates, also directX and your video card driver
| > Then try below (which all affect design view)
| > 1) In Windows Explorer Find and delete all FP Temp Files
| > - in FP 2003 you need to look in the super hidden folder
| > %USERPROFILE%\Local Settings\Temporary Internet
Files\FrontPageTempDir
| > 2) In Windows Explorer Find and delete all hidden *.web files in
| > %USERPROFILE%\Application Data\Microsoft\Web Server Extensions\Cache
| > 3) Delete all IE temp files
| > 4) Also Run a Repair on IE
| > (see
http://support.microsoft.com/default.aspx?scid=318378 )
| > Since design view is heavily IE dependent
| >
| > --
| >
| > _____________________________________________
| > SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > "Warning - Using the F1 Key will not break anything!" (-;
| > To find the best Newsgroup for FrontPage support see:
| >
http://www.net-sites.com/sitebuilder/newsgroups.asp
| > _____________________________________________
| >
| >
| > | > | OK, here is a new page that I just created:
| > |
| > | <html>
| > |
| > | <head>
| > |
| > | <meta http-equiv="Content-Language" content="en-us"> <meta
| > name="GENERATOR"
| > | content="Microsoft FrontPage 6.0"> <meta name="ProgId"
| > | content="FrontPage.Editor.Document">
| > |
| > | <meta http-equiv="Content-Type" content="text/html;
| > charset=windows-1252">
| > | <title>This is a new page</title> </head>
| > |
| > | <body>
| > |
| > | <p>This is a new page.</p>
| > |
| > | </body>
| > |
| > | </html>
| > |
| > | I created a "new empty web" and a "new page" I can edit the page in
| > design
| > | view, and when it is saved, design view, but once closed and
re-opened,
| > only
| > | code view is available--no page subtoolbars. If I create a "new one
page
| > | web" the initial index page is only in code view.
| > |
| > | Thnx, ja
| > |
| > | | > | > Have we seen the code on the page yet? This kind of
'round-n-round'
| > is
| > | > typical when people try to imagine what your code might be.... 8)
| > | >
| > | > --
| > | > Murray
| > | >
| > | > | > | >> Thanks to both Tom and Stefan for their advice. However, I'm
still
| > | >> having this problem. I've been all over the map on the
"authoring"
| > part
| > | >> of page options. Also I've tried: creating a new empty 1 page
web.
| > I
| > | >> get the page sub-toolbars while in initial design view. And it
stays
| > | >> during a save. However, when I close, then re-open this new
1-word, 1
| > | >> page web, it only opens in code format and the subtoolbars are
| > missing.
| > | >> There is only 1 unformatted word and the html code is as perfect
as
| > one
| > | >> can get. Something else I've tried: I opened a working/existing
page
| > on
| > | >> my site directly from FP--I normally use the file on disk and
then
| > | >> publish from that--and those pages--that are working before and
| > | >> after--only open in code view. I know that we're looking at
| > something
| > | >> very basic and very global that if it were a snake we could have
| > bitten
| > | >> it...but I can't see it! Thanks to all! Jack
| > | >> | > | >>> Start by verifying it is a code problem w/ your pages
| > | >>> File New page and use any one of the template pages or a blank
page
| > to
| > | >>> see if Design view is restored for a valid page
| > | >>> If it is then you have a html code problem
| > | >>>
| > | >>> Try one of your bad pages in code view and right click the page
to
| > | >>> select Reformat Html
| > | >>> FP will attempt to correct your code tag pairs and code
formatting
| > | >>> - If you see any "stray" tags at the end of the page that
indicates
| > | >>> where the tag problem may be
| > | >>>
| > | >>> You can also try Tools Browser Compatibility and run the report
on a
| > | >>> page to see if FP will report tag errors
| > | >>> --
| > | >>>
| > | >>> _____________________________________________
| > | >>> SBR @ ENJOY (-: [ Microsoft MVP - FrontPage ]
| > | >>> "Warning - Using the F1 Key will not break anything!" (-;
| > | >>> To find the best Newsgroup for FrontPage support see:
| > | >>>
http://www.net-sites.com/sitebuilder/newsgroups.asp
| > | >>> _____________________________________________
| > | >>>
| > | >>>
| > | >>> | > | >>> | You have bad HTML code on your page. Repairing or re-install
FP
| > will
| > | >>> not solve the problem as it is
| > | >>> | not with the application. Check in Code View that you have
opening
| > and
| > | >>> closing HTML tags.
| > | >>> |
| > | >>> | --
| > | >>> | ==============================================
| > | >>> | Thomas A. Rowe (Microsoft MVP - FrontPage)
| > | >>> | WEBMASTER Resources(tm)
| > | >>> |
| > | >>> | FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| > | >>> | ==============================================
| > | >>> | To assist you in getting the best answers for FrontPage
support
| > see:
| > | >>> |
http://www.net-sites.com/sitebuilder/newsgroups.asp
| > | >>> |
| > | >>> | | > | >>> | > OK, I think I understand. But, I do I fix it? Obviously I
made
| > a
| > | >>> inadvertant change in something
| > | >>> | > that caused the DESIGN view to go away--how do I get it
back.
| > I've
| > | >>> done the "fix and repair"
| > | >>> | > option and all new pages start with the sub toolbar there,
and
| > still
| > | >>> there after a save, but not
| > | >>> | > there after a close and reopen? Does any of this have to do
with
| > the
| > | >>> "authoring" tab on page
| > | >>> | > options? If so, which one? Thnx, ja
| > | >>> | > | >>> | >> It means that FP can not parse the HTML code correctly, so
to
| > | >>> protect the code the page will only
| > | >>> | >> open in Code View.
| > | >>> | >>
| > | >>> | >> --
| > | >>> | >> ==============================================
| > | >>> | >> Thomas A. Rowe (Microsoft MVP - FrontPage)
| > | >>> | >> WEBMASTER Resources(tm)
| > | >>> | >>
| > | >>> | >> FrontPage Resources, WebCircle, MS KB Quick Links, etc.
| > | >>> | >> ==============================================
| > | >>> | >> To assist you in getting the best answers for FrontPage
support
| > | >>> see:
| > | >>> | >>
http://www.net-sites.com/sitebuilder/newsgroups.asp
| > | >>> | >>
| > | >>> | >> "
[email protected]"
message
| > | >>> | >> | > | >>> | >>> This just started happening: Once a page has been closed,
it
| > only
| > | >>> opens in
| > | >>> | >>> CODE view w/o the sub-toolbar shown. I've unloaded and
| > reloaded
| > | >>> FP2003 and
| > | >>> | >>> it has made no difference. I know that I'm staring at
the
| > problem
| > | >>> fix but
| > | >>> | >>> even after cleaning by bifocals, I still can see the
solution!
| > | >>> Help
| > | >>> | >>>
| > | >>> | >>> Jack.
[email protected]
| > | >>> | >>
| > | >>> | >>
| > | >>> | >
| > | >>> | >
| > | >>> |
| > | >>> |
| > | >>>
| > | >>>
| > | >>
| > | >>
| > | >
| > | >
| > |
| > |
| >
| >
|
|
