J
Jim Hatfield
We have users that log onto one domain for most network
access, but sometimes need to access their Exchjange data
on a separate domain. For quite a while , when starting
Outlook, it would require the user to enter their
username, password, & domain - at this point they would
enter the username information and alternate domain, and
would then be authenticate. Now, some users (after
supposedly changing nothing!!) are starting Outlook, and
it is going to a blank inbox. When they click
Send/Receive, it says they do not have access rights to
the mail folders/messages.
For example, let's they log into domain X with username
JDoe. When they want to access email on a different
domain, they would typically try to log into domain Z
with username John.Doe. Outlook is trying to access
John.Doe's email on the Z domain with the JDoes account
from the X domain.
How do I get it to start asking for a username again?
Jim
access, but sometimes need to access their Exchjange data
on a separate domain. For quite a while , when starting
Outlook, it would require the user to enter their
username, password, & domain - at this point they would
enter the username information and alternate domain, and
would then be authenticate. Now, some users (after
supposedly changing nothing!!) are starting Outlook, and
it is going to a blank inbox. When they click
Send/Receive, it says they do not have access rights to
the mail folders/messages.
For example, let's they log into domain X with username
JDoe. When they want to access email on a different
domain, they would typically try to log into domain Z
with username John.Doe. Outlook is trying to access
John.Doe's email on the Z domain with the JDoes account
from the X domain.
How do I get it to start asking for a username again?
Jim