Passwords won't save

Discussion in 'Outlook General' started by Eric, Jan 9, 2014.

  1. Eric

    Eric Guest

    I'm running Win8.1/64 bit and Outlook 2002,,, no matter where I try to
    save the passwords for my pop mail accounts they won't save and I have
    to type them in each time I start Outlook. Is there a fix for this?
    Eric, Jan 9, 2014
    1. Advertisements

  2. Eric

    VanguardLH Guest

    For pre-Vista versions of Windows, the likely cause is a corrupted
    registry cache of encrypted passwords (method 3 in the following KB

    The protected storage area in the registry changed in Vista (it became
    read-only mode so apps couldn't write to it). A new schema was employed
    in Vista, and later, for securing passwords. Outlook 2002 is too old a
    product to support the new schema. Any app that relies on the pre-Vista
    schema to save passwords will fail to save its passwords.

    So your choice is to keep using Outlook 2002 and having to enter
    passwords every time it connects to the e-mail servers, get a later
    version of Outlook that supports the new protected storage scheme, or
    use a different e-mail client altogether.
    VanguardLH, Jan 9, 2014
    1. Advertisements

  3. Eric

    VanguardLH Guest

    In case you want to research this topic:

    Protected Storage (Pstore): Last used in Windows XP.
    Data Protection API (DPAPI): Started from Windows Vista and onward.

    Search on "protected storage" or "pstore" to compare against "data
    protection api" or "dpapi". A couple hits are:
    VanguardLH, Jan 9, 2014
  4. Eric

    Eric Guest

    Ofice and Outlook 2002 is all I own, so I have to make it work
    Eric, Jan 10, 2014
  5. Eric

    VanguardLH Guest

    The Outlook Tips article to which I provided a link gives you hints on
    how to get OL2002 to work under later versions of Windows. I didn't
    duplicate here that article. The script solution is more clumsy than
    using the add-on; however, the script solution is free while the add-on
    costs 10 euros (~$14 USD).

    There are freeware substitutes. On a laptop, and like you where I
    didn't want to provide more revenue out of my shallow personal pockets,
    I use the free Kingsoft Suite 2014. If you aren't used to or don't like
    the MS Office ribbon UI and instead prefer the older menu style UI then
    Kingsoft Office will be very familiar to you. I know lots of other
    folks use OpenOffice or LibreOffice, both free, but they are too bloated
    and load too slow for my taste and needs for an office suite. None of
    those include an e-mail client but I found EssentialPIM.

    When I was also back on Outlook 2002 but got a newer host with a newer
    OS and ran into your problems, I didn't want to spend the money to get a
    newer version of Microsoft Office that gave me no bang for the buck.
    Yeah, maybe they had lots more features but I wasn't using all of what I
    already had and had no need for those extras in the newer version.
    EssentialPIM came very close as a PIM replacement for Outlook. At
    first, their free version only handled 1 e-mail account. That wouldn't
    do because I had 6. Eventually they removing some of the crippling in
    their free version and allowed an unlimited number of e-mail accounts.
    I like their note function far more than in Outlook. I would've started
    with their free version and might've eventually bought their payware
    version which is still far cheaper than buying a standalone copy of
    Outlook (any version).

    Instead I decided to define a search at eBay with a price limit of $40,
    the max that I would spend on a newer version of MS Office. It took
    many months before I managed to get a bid and win at that price because
    so many other buyers were willing to pay more (in fact, many would pay
    the full retail price). I also had to weed out the suspicious or
    untrustworthy sellers, would deal only with a US-based seller, and had
    other filter criteria in my eBay search. I could get MS Office 2003 for
    so cheap and was willing to wait for it. Later I got a defective
    computer from buddy that belonged to his brother. I replaced the PSU,
    figured out how to use some software to overcome a defective thermistor
    on the mobo, and replace the video card (which died soon after replacing
    the PSU). That came with Office 2010. I don't care for the stupid
    ribbon which has me doing more mousing and it was the Home edition that
    didn't include Outlook, so I'm still using Outlook 2003 with the rest
    that is Office 2010 (I don't need the integration features).

    If I hadn't gotten MS Office 2003 for a significantly cheaper cost, I'd
    be using Kingsoft (or maybe LibreOffice) with EssentialPIM.
    (they have a $70 Pro version but the free version is enough for me)

    I've had another user mention to me the Softmaker FreeOffice product as
    a contender against Kingsoft's Office Free. Both have the menu & toolbar
    style UI instead of emulating Microsoft's ribbon bar UI.

    As with the other freebie office suites, you still need to add an
    e-mail/PIM product to substitute for Outlook. Lots of folks use Mozilla
    Thunderbird but I didn't care for it. Lots of folks use Thunderbird
    because they think that's there only other choice.
    (their freeware is very good, $40 for Pro version)

    EssentialPIM Pro has enough extra features that I would like to have
    that, if I were using the free version, I would pay $40 to get it. So
    with the combo of Kingsoft (or Softmaker) and EssentialPIM, my out of
    pocket cost would be $40.
    VanguardLH, Jan 10, 2014
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.