Paste Sometimes Freezes Email - Outlook 2007, HTML Msg Format

[James Cox]

Sometimes when copying and pasting into an email, Outlook blanks ou
everything in the email and hangs/freezes.

About the only thing to do is to minimize the email and then re-ope
it, at which time the original and pasted material are visible.

This doesn't happen all the time, but it is sure irritating when i
does!

Running Outlook 2007 (12.o.6514.5000) SP@ MSO (12.0.6425.1000) on Vist
Enterprise, Service Pack 1, 32 bit.

Any help / pointers wil be most appreciated...

Jame

 

[Roady [MVP]]

Can you repro that behavior in Outlook Safe Mode?
Start-> type; outlook.exe /safe

If not, it is probably caused by one of your installed Outlook add-ins.
Which ones do you have installed?
To troubleshoot, you can disable them all and enable them one by one until
you've found the culprit. For details see;
http://www.msoutlook.info/question/88

Just curious; why haven't you applied SP2 for Windows Vista yet?