PeoplePC & Outlook

N

Nancy Q

Has anyone experienced a problem setting up an e-mail account using PeoplePC
as their ISP provider? I have a connection to the server, it finds the
outgoing and incoming but cannot log onto the server or send a test message.
PeoplePC - no help. Thanks!
 
N

Nancy

Yes. I have been able to use this ISP with Outlook Express and they gave me
the POP3 address and SMTP address which I put in.
 
D

Diane Poremsky [MVP]

which version of outlook? double check the authentication settings then turn
on logging.
 
B

Brian Tillman

Nancy said:
Yes. I have been able to use this ISP with Outlook Express and they
gave me the POP3 address and SMTP address which I put in.
Click to expand...

Have you included in the account the username and password they also gave
you?
 
N

nancy

I noticed in another posting that someone had a similar problem and found it
was the Norton Anti-virus which I have - I'm going to take off the e-mail
scan and see if that helps.
 
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