Periodic Word Crash

[PT]

On my system, Word 2003, WinXP Home, every day or so, while working in Word,
I suddenly get this message:

"Debug Error
Program c:\....\winword
Abnormal program termination
Press retry to debug"

I press retry, and Word shuts down. Sometimes when I restart Word, it opens
with a screen with some gibberish about normal.dot, and lets me retrieve the
file I was working on. Sometimes it's lost.

This happens often enough that it's really begun to annoy me.

What's going on?

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm

 

[PT]

This didn't really address my situation. In my case Word opens normally and
runs normally for a while before the error message opens. The error message
I described wasn't one of those in your referenced link. Finally, the crash
only occurs very intermittently, perhaps every 20+ times i use Word.

 

[Suzanne S. Barnhill]

If you are getting a message about Normal.dot, then there's a good chance
that it is corrupt. But an intermittent problem is, as I'm sure you know,
the most difficult kind to troubleshoot. If you post back with the exact
error message you're getting and details about what you're doing when you
get it (typing, saving, printing, selecting a menu item [which one?],
closing, etc.), we may be better able to help you.

This didn't really address my situation. In my case Word opens normally and
runs normally for a while before the error message opens. The error message
I described wasn't one of those in your referenced link. Finally, the crash
only occurs very intermittently, perhaps every 20+ times i use Word.

 

[sf]

This didn't really address my situation. In my case Word opens normally and
runs normally for a while before the error message opens. The error message
I described wasn't one of those in your referenced link. Finally, the crash
only occurs very intermittently, perhaps every 20+ times i use Word.

--

Have you tried Detect & Repair?