Permissions problem

[YmK]

I have been having a weird problem lately.
I Have OL2003 upgraded from 2002 and I sync with AS3.7.1
I also have a programm called Neo that looks-up email messages and filters
them.

For the past two months every time I run either AS or Neo and OL is open I
get an error and OL shuts down. I cannot open it again as long as one of
these programs is working. Sync doesn't work and NEo does not have acess to
the data until I restart it when OL is closed. Same for AS, Will not sync if
OL is open.

How can I allow these programs to to have permissions to OL?

--
(¯`·.¸¸.·´¯`·.¸¸.->YmK<-.¸¸.·´¯`·.¸¸.·´¯)
Yaacov Klapisch
VB/Access Programmer - System Admin.
Computer technician.
(e-mail address removed)

 

[Rob Borek [MS MVP]]

I have been having a weird problem lately.
I Have OL2003 upgraded from 2002 and I sync with AS3.7.1
I also have a programm called Neo that looks-up email messages and filters
them.

For the past two months every time I run either AS or Neo and OL is open I
get an error and OL shuts down. I cannot open it again as long as one of
these programs is working. Sync doesn't work and NEo does not have acess to
the data until I restart it when OL is closed. Same for AS, Will not sync if
OL is open.

How can I allow these programs to to have permissions to OL?

Try reinstalling ActiveSync. If the problem still occurs, then it is
with Neo - contact the developer of that software for assistance. Neo
may be causing problems with Outlook, or with the sync process with
ActiveSync.

Note that as long as ActiveSync has a connection to a mobile device
(ie it is in the cradle), it will keep Outlook running even if you
close it.

 

[YmK]

I have already tried both, reinstalling AS AND uninstalled Neo.
It doesn't help.
It looks like the problem is coming from OL that it blocks all access.

--
(¯`·.¸¸.·´¯`·.¸¸.->YmK<-.¸¸.·´¯`·.¸¸.·´¯)
Yaacov Klapisch
VB/Access Programmer - System Admin.
Computer technician.
(e-mail address removed)

 

[Raj Pillai]

I have been having a weird problem lately.
I Have OL2003 upgraded from 2002 and I sync with AS3.7.1
I also have a programm called Neo that looks-up email messages and filters
them.

For the past two months every time I run either AS or Neo and OL is open I
get an error and OL shuts down. I cannot open it again as long as one of
these programs is working. Sync doesn't work and NEo does not have acess
to
the data until I restart it when OL is closed. Same for AS, Will not sync
if
OL is open.

How can I allow these programs to to have permissions to OL?

--
(¯`·.¸¸.·´¯`·.¸¸.->YmK<-.¸¸.·´¯`·.¸¸.·´¯)
Yaacov Klapisch
VB/Access Programmer - System Admin.
Computer technician.
(e-mail address removed)

Hi Yaacov,

The following MSKB article might help explain the behavior you are
experiencing ---

http://support.microsoft.com/?id=329098

* Could you provide the exact error message?
* Disconnect your PPC, Press CTL + ALT + DEL and shut down wcescomm.exe
process and then open MS Outlook with Neo. Then start ActiveSync via the
Program menu. Attempt to sync and verify if it causes the error.

 

[Rob Borek [MS MVP]]

I have already tried both, reinstalling AS AND uninstalled Neo.
It doesn't help.
It looks like the problem is coming from OL that it blocks all access.

What is the exact error message you are getting?

Can you try running Help -> Detect and Repair in Outlook, then
reinstall ActiveSync?