personal file folders & address book

[jon]

Two questions for Outlook 2002:

I have two identical personal file folders --- duplicate
inboxes, etc. All information within is identical as
well. How do I delete one of these?

Also, Microsoft Word's "address book" is confused:
Outlook Address book is empty.

I tried the KB fix (deleting the registry key) for Word
but that didn't do anything.

Thanks.

 

[Russ Valentine [MVP-Outlook]]

R click the folder you no longer want > Close.

What KB fix did you use? There was nothing to fix. The Outlook Address Book
should be empty. Select the Contacts Folder, not the Outlook Address book in
that dropdown.

 

[Russ Valentine [MVP-Outlook]]

You can R click and close any Personal Folders file that is not your
default. You cannot have more than one Personal Folders file as a default.
Perhaps you should provide some detail as to how you got into this mess.
You've left out too many details for anyone to figure it out.
--
Russ Valentine
[MVP-Outlook]

If I am in Outlook 2002 and right click the "personal
folders" folder there is no "close" option. Nor do the
sub-folders (eg. inbox) allow a right-click close.

Then.. in Word 2002 how do I get rid of the error message
which says "unable to display the contents of this
addresss book...""

The KB fix is #301447. The address book does not show
all addresses... apparently only those with email
addresses.

Thanks

-----Original Message-----
R click the folder you no longer want > Close.

What KB fix did you use? There was nothing to fix. The Outlook Address Book
should be empty. Select the Contacts Folder, not the Outlook Address book in
that dropdown.
--
Russ Valentine
[MVP-Outlook]

Two questions for Outlook 2002:

I have two identical personal file folders --- duplicate
inboxes, etc. All information within is identical as
well. How do I delete one of these?

Also, Microsoft Word's "address book" is confused:
Outlook Address book is empty.

I tried the KB fix (deleting the registry key) for Word
but that didn't do anything.

Thanks.

.