N
Neil Cameron
For some reason my personal folders appear twice in the Folder Pane - how do
I remove one of them, without deleting it!
I remove one of them, without deleting it!
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A
Alphonse
Right-click on it.
N
Neil Cameron
Nope, that doesn't help - there's no remove or delete option...
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Neil
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Neil
Alphonse said:Right-click on it.
B
Brian Tillman
Neil Cameron said:For some reason my personal folders appear twice in the Folder Pane -
how do I remove one of them, without deleting it!
You have corrupted your mail profile, probably by copying a PST over the top
of an identically named PST. Create a new mail profile with Control
Panel>Mail>Show Profiles>New.
N
Neil Cameron
Sounds convincing - but what do I do after that, it gets a bit hairy...
B
Brian Tillman
Neil Cameron said:Sounds convincing - but what do I do after that, it gets a bit
hairy...
I should have said Mail applet>Show Profiles>Add (not New). Name the new
profile. Click OK. Select View or change existing e-mail accounts>Next.
At the bottom, click New Outlook Data File, select the type of PST your old
PST is, and click OK. Browse to your current PST, select it, and click OK.
Click OK again. Now you'll be back at the "E-mail accounts" dialogue.
Click Add and add in an account matching your current one. After that's
done, you'll be back at the E-mail accounts dialogue one more time. Click
Finish. Select the new profile at the bottom and click OK. Outlook should
now open with the proper number of Personal Folders files.
N
Neil Cameron
That did it - thanks!
Can I delete the other profile - or should I leave it there?
Can I delete the other profile - or should I leave it there?
B
Brian Tillman
Neil Cameron said:That did it - thanks!
Great. You're welcome
Can I delete the other profile - or should I leave it there?
If the new one works, there's no reason to retain the old one.
S
Siberian Tiger
Had the same problem. Your answer worked like a charm!
Only problem... email accounts weren't transferred over to the new profile.
I'll check another thread for exporting email account information.
-Siberian Tiger
Only problem... email accounts weren't transferred over to the new profile.
I'll check another thread for exporting email account information.
-Siberian Tiger
B
Brian Tillman
Siberian Tiger said:Had the same problem. Your answer worked like a charm!
Great.
Only problem... email accounts weren't transferred over to the new
profile.
No, they don't get transferred. There is no way to export/import accounts.
Entering them again witht he Account wizard is the best way.