PLEASE HELP - Detect & Repair has lost me ALL my data


P

pd100

I'm panicking here because my (one-man) business has just lost all its data
including contacts, e-mail settings and all e-mails I had (which idiotically)
I had not backed up on a separate disk.

I used detect and repair and ticked the restore default settings and
shortcut boxes and now I've lost everything - usually with detect and repair
I dont click these and I dont lose anything.

It is IMPERATIVE that I recover all my lost e-mail and contacts. I've looked
through the related threads, but i do not seem able to find an answer. When I
look for *.pst files under hidden files etc I get three results: backup
(32KB); Outlook (50,048KB) and Outlook1 (48KB). I've tried opening the big
file in Outlook but it doesn't seem to be there.

CAN SOMEONE HELP, PLEASE - MY whole BUSINESS IS DEPENDENT ON THIS!

Many many thanks in advance.
 
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B

Brian Tillman

pd100 said:
I'm panicking here because my (one-man) business has just lost all
its data including contacts, e-mail settings and all e-mails I had
(which idiotically) I had not backed up on a separate disk.

I used detect and repair and ticked the restore default settings and
shortcut boxes and now I've lost everything - usually with detect and
repair I dont click these and I dont lose anything.

It is IMPERATIVE that I recover all my lost e-mail and contacts. I've
looked through the related threads, but i do not seem able to find an
answer. When I look for *.pst files under hidden files etc I get
three results: backup (32KB); Outlook (50,048KB) and Outlook1 (48KB).
I've tried opening the big file in Outlook but it doesn't seem to be
there.
The following is written assuming Outlook 2003. You didn't state your
version, but the steps will be similar in any version, although the menus
may be somewhat different.

Chances are that Outlook1.pst is the one Outlook is using currently and you
want to use Outlook.pst. In order for the File>Open>Outlook Data File
browse window to see the folder that's in, you'll have to enable hidden
files and folders in Explorer. Open Windows Explorer and click Tools>Folder
Options. Select the View tab. Select the "Show hidden files and folders"
radio button and click OK. Now, in Outlook, click FIle>open>Outlook Data
File and browse to the folder where you found the large Outlook.pst, select
it, and click OK. Examine its contents to make sure it's what you want. If
it is, click Tools>E-mail Accounts>Next and in the "Deliver new e-mail to
the following location" drop-down at the lower left, choose the folders you
just added. Click FInish, then stop and restart Outlook. You should be
almost back to normal. Right-click the extra Personal Folders file in the
Navigation Pane, choose Close and you will be back to normal.
 
B

Brian Tillman

If some of the files were erased you can still restore it using data
recovery tools such as Active@ Undelete and Uneraser.
Since the described symtopms do not indicate that a file has been lost,
please don't suggest a file recovery tool.
 
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