Please wait while Windows

[Mark]

On a Server 2000 environment I repeatedly receive the
Windows installer message; "Please wait while Windows
configures .... " This occurs on the launch of any Office
application every time it is launched. I have uninstalled
and reinstalled the applications to no avail.

Secondly, when attempting to directly launch an office
document (anything.xls; .doc ... etc) by double-clicking
it I receive the following message:

"Cannot find the file "filename" (or one of its
components). Make sure the path an filename are correct
and that all required libraries are available"

 

[Raghu Prakash]

Hi Mark,

SYMPTOMS
Each time you start an Office program, a dialog box for Windows Installer
appears with the following message:

Preparing to install...
This is followed by another dialog box, with the following message:

Please wait while Windows configures Office Edition
where Office Edition is the edition of Office that you have installed.
CAUSE
These messages may appear if any one (or all) of the following DWORD values
in the registry is missing from the
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\LanguageResources
key:
UILanguage
HelpLanguage
InstallLanguage

USE THE MICROSOFT kb ARTICLE # 265194
http://support.microsoft.com/default.aspx?scid=kb;en-us;265194

IMPORTANT: This article contains information about modifying
the registry. Before you modify the registry, make sure to back it up and
make sure that you understand how to restore the registry if a problem
occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the
Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry


This posting is provided "AS IS" with no warranties, and confers no rights.
Thank You...
Raghu...

 

[Raghu Prakash]

Hi Mark,

SYMPTOMS
Each time you start an Office program, a dialog box for Windows Installer
appears with the following message:

Preparing to install...
This is followed by another dialog box, with the following message:

Please wait while Windows configures Office Edition
where Office Edition is the edition of Office that you have installed.
CAUSE
These messages may appear if any one (or all) of the following DWORD values
in the registry is missing from the
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\LanguageResources
key:
UILanguage
HelpLanguage
InstallLanguage

USE THE MICROSOFT kb ARTICLE # 265194
http://support.microsoft.com/default.aspx?scid=kb;en-us;265194

IMPORTANT: This article contains information about modifying
the registry. Before you modify the registry, make sure to back it up and
make sure that you understand how to restore the registry if a problem
occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the
Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry


This posting is provided "AS IS" with no warranties, and confers no rights.
Thank You...
Raghu...

 

[Raghu Prakash]

Hi Mark,

SYMPTOMS
Each time you start an Office program, a dialog box for Windows Installer
appears with the following message:

Preparing to install...
This is followed by another dialog box, with the following message:

Please wait while Windows configures Office Edition
where Office Edition is the edition of Office that you have installed.
CAUSE
These messages may appear if any one (or all) of the following DWORD values
in the registry is missing from the
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Common\LanguageResources
key:
UILanguage
HelpLanguage
InstallLanguage

USE THE MICROSOFT kb ARTICLE # 265194
http://support.microsoft.com/default.aspx?scid=kb;en-us;265194

IMPORTANT: This article contains information about modifying
the registry. Before you modify the registry, make sure to back it up and
make sure that you understand how to restore the registry if a problem
occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the
Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry


This posting is provided "AS IS" with no warranties, and confers no rights.
Thank You...
Raghu...