D
Dechienne
Thanks Steve - The Previous help you gave me worked perfectly - silly
network won't let me reply to that post though...so wee...starting over!
One more thing if you could please.
When we pull information, there are times that there are more then one
possible pieces of data that could be popluated.
Is there a way to get the system to notify you when there are more then one
possible piece of data?
Sorry, trying to think of how to explain this. What I'm looking to fix is a
problem where there is mis information being entered. We have agents that
use the same extension in multi call centers, so we're getting times where
the program is pulling the agent information that's listed first (setvalue
to 0 to auto fill), but it isn't always correct. Is there a way to get the
system to notify us when one of these situation occur?
Table information:
Combo boxes:
Agent
Name
Manager
Department
Have it set to where when you put in the agent number - it runs a query off
a main table with all the employee information - then auto fills the Name,
Manager, and Department fields.
Well, when we have the double agent problems, it'll give us the first
listing, which isn't always correct - and it's causing errors, and I get to
go through and delete a few thousand enteries a week because of this. Any
thoughts?
network won't let me reply to that post though...so wee...starting over!
One more thing if you could please.
When we pull information, there are times that there are more then one
possible pieces of data that could be popluated.
Is there a way to get the system to notify you when there are more then one
possible piece of data?
Sorry, trying to think of how to explain this. What I'm looking to fix is a
problem where there is mis information being entered. We have agents that
use the same extension in multi call centers, so we're getting times where
the program is pulling the agent information that's listed first (setvalue
to 0 to auto fill), but it isn't always correct. Is there a way to get the
system to notify us when one of these situation occur?
Table information:
Combo boxes:
Agent
Name
Manager
Department
Have it set to where when you put in the agent number - it runs a query off
a main table with all the employee information - then auto fills the Name,
Manager, and Department fields.
Well, when we have the double agent problems, it'll give us the first
listing, which isn't always correct - and it's causing errors, and I get to
go through and delete a few thousand enteries a week because of this. Any
thoughts?