POP3 completely broken in Outlook


B

Baga

All of a sudden my Outlook stopped working with POP3 accounts. I did
some reading. Microsoft people of cause blaimed anitviruses, firewalls,
adviced to install SP2 for XP and such. Nothing of that applied to me -
i have XP SP2, no active antivirus (i manually do scan 1/week), no
firewall (i think NAT router is enough of a protection), I am current
on updates.

Outlook reported server timeout errors:
0x8004210A - POP during Receiving
0x8004210B - SMTP during Sending

I did try Thunderbird on this machine and yes, everything works. So -
"Server administrator" or "ISP" ar not to blame.
There is nothing suspicious in EventLog.
I tried "Detect and Repair" - didn't help.

Last time it happened (half a year ago) - it was some update (KB9211...
- I forgot) which i had to uninstall. I tried to uninstall several
updates now - didn't help. Besides, that time it happened to all my
machines, and now to one only.

Any help is appreciated - i am looking for an answer for one of two
questions:

1. Is it possible to fix Outlook?
2. Does anybody know of a good alternative? Thunderbird is good mail
client, but lacks calendar and it's adress book is way too limited (not
even a birthday!). OpenOffice?
 
Ad

Advertisements

R

Roady [MVP]

And your version of Outlook would be?
Do things work for you in Outlook Safe Mode?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
All of a sudden my Outlook stopped working with POP3 accounts. I did
some reading. Microsoft people of cause blaimed anitviruses, firewalls,
adviced to install SP2 for XP and such. Nothing of that applied to me -
i have XP SP2, no active antivirus (i manually do scan 1/week), no
firewall (i think NAT router is enough of a protection), I am current
on updates.

Outlook reported server timeout errors:
0x8004210A - POP during Receiving
0x8004210B - SMTP during Sending

I did try Thunderbird on this machine and yes, everything works. So -
"Server administrator" or "ISP" ar not to blame.
There is nothing suspicious in EventLog.
I tried "Detect and Repair" - didn't help.

Last time it happened (half a year ago) - it was some update (KB9211...
- I forgot) which i had to uninstall. I tried to uninstall several
updates now - didn't help. Besides, that time it happened to all my
machines, and now to one only.

Any help is appreciated - i am looking for an answer for one of two
questions:

1. Is it possible to fix Outlook?
2. Does anybody know of a good alternative? Thunderbird is good mail
client, but lacks calendar and it's adress book is way too limited (not
even a birthday!). OpenOffice?
 
B

Baga

It is Outlook 2003 + SP2

Safe mode makes no difference. Actually, let me explain all errors i
see.
1. Start Outlook (safe mode or not). SOMETIMES error dialog shows up.
Text: "The procedure entry point CreateInfoWindow cannot be located in
MSOERT2.dll" Screen shot:
http://www.problemov.net/images/OutlookSafeError0.PNG If this happens
on startup, then it is repeated every time Send/Receive is executed
(and for every account) until i exit Outlook. I see no pattern as to
when this happens.
2. ALWAYS all accounts report receiving error 0x8007007F (Unknown
error). Screen shot:
http://www.problemov.net/images/OutlookSafeError1.PNG
3. ALWAYS for all POP3 account i receive 0x8004210A/B errors

-- Baga

Roady [MVP] пиÑал(а):
 
R

Roady [MVP]

Followed up in the thead of K. Orland

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
It is Outlook 2003 + SP2

Safe mode makes no difference. Actually, let me explain all errors i
see.
1. Start Outlook (safe mode or not). SOMETIMES error dialog shows up.
Text: "The procedure entry point CreateInfoWindow cannot be located in
MSOERT2.dll" Screen shot:
http://www.problemov.net/images/OutlookSafeError0.PNG If this happens
on startup, then it is repeated every time Send/Receive is executed
(and for every account) until i exit Outlook. I see no pattern as to
when this happens.
2. ALWAYS all accounts report receiving error 0x8007007F (Unknown
error). Screen shot:
http://www.problemov.net/images/OutlookSafeError1.PNG
3. ALWAYS for all POP3 account i receive 0x8004210A/B errors

-- Baga

Roady [MVP] ?????(?):
 
M

mrforklift

Have you tried to recreate this problem by creating a brand new Outlook
profile? I have found that a lot of "mysterious" problems went away by
simply recreating the Outlook profile. I would recommend not deleting
the current one, just creating an additional one with a different name.

Matt
 
A

alex.mcarthur.hart

hi there,

have recently fallen victim to exact same problem, albeit i'm also
getting error 0x8007007f as well as 0x8004210a.

did we find a reliable fix to this yet ..?

cheers ..

ps no-one seemed to fancy replying to my own message here .. x-(((
 
Ad

Advertisements

A

alex.mcarthur.hart

just discovered - uninstalling KB920214 seems to fix this issue (at
least for me ;-).

cheers ..!
 
C

curlyfiji

Had the same problem. Actually a problem with Outlook Express.
Try unistalling and reinstalling Outlook Express. That worked for me.
 
C

curlyfiji

Also had the same problem. Appearantly the problem is with Outlook
Express. So uninstalling and re-installing Outlook Express worked for
me.

It seems to come back when I shutdown my PC and restart it the next day.
 
Ad

Advertisements

B

Baga

alex.mcarthur - you are my hero!

It worked! I thought it was not updates, because last time (half year
ago) updates broke my outlook, it was on both machines simultaneously,
and now on one only. Conclusion: KB920214 breaks Outlook POP3
functionality.

Damn - i am thinking of turning updates off completely, or switch to
Linux altogether. I already learned how to go around in Thunderbird -
not bad.
- Managing multiple personalities is good.
- Rules seem to be more convenient then in Outlook
- Adaptive spam filter - very good.

I didn't switch to Thunderbird for 2 reasons
- Calendar / tasks / appointments with reminders, etc.
- More advanced address book (more fields, like birthdays, and
integration with calendar)

When (and i am sure this is 'when', and not 'if') this will be added to
Thunderbird, or some other OpenSource client, i am dumping Outlook for
good...

--- To some other poster - yes, i don't have antivirus/firewall
running. I do scan my machines weekly though, and i never got any
viruses in 6+ years. So, 'NAT router + some common sense' is good
enough protection. Or maybe i am just lucky.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top