Popup error installing Office 2007 Enterprise.

[Control Freq]

Hi,

I am trying to install Office 2007 Enterprise onto my XP SP2 desktop.
The
installer program launches from the CD and I am immediately asked to
type in my product key.
I type in the CD key, and get the green tick, and then I get the
following Popup:


'Network, CDROM, and RAM drives are not supported install paths.
Choose a
folder located on a fixed disk or removeable drive.'


Well, I havent' yet had chance to select a place to install it!!!
Any ideas what is going wrong?


Regards


Nick

 

[Control Freq]

Hi,

I am trying to install Office 2007 Enterprise onto my XP SP2 desktop.
The
installer program launches from the CD and I am immediately asked to
type in my product key.
I type in the CD key, and get the green tick, and then I get the
following Popup:

'Network, CDROM, and RAM drives are not supported install paths.
Choose a
folder located on a fixed disk or removeable drive.'

Well, I havent' yet had chance to select a place to install it!!!
Any ideas what is going wrong?

Regards

Nick

I haven't made any progress with this problem! Maybe I should try a
different NG.

Regards

 

[Peter Foldes]

You will need to contact the IT person at the Company from where (or through) you purchased it through the Office Home Program. They are the ones that can help you with the Enterprise Edition of Office

 

[Bob Buckland ?:-\)]

Hi Nick,

In Add/Remove programs in the Windows control panel 'system' tool check the location for both Windows and user TEMP= and TMP=
variables to see if they're using a mapped or network or removable drive.

Check to see if the Windows drive has 2GB or more of free space on it.

Disconnect any mapped drives that aren't needed and turn off your antivirus software and any other running apps when running setup.

=============
Hi,

I am trying to install Office 2007 Enterprise onto my XP SP2 desktop.
The
installer program launches from the CD and I am immediately asked to
type in my product key.
I type in the CD key, and get the green tick, and then I get the
following Popup:


'Network, CDROM, and RAM drives are not supported install paths.
Choose a
folder located on a fixed disk or removeable drive.'


Well, I havent' yet had chance to select a place to install it!!!
Any ideas what is going wrong?


Regards

Nick >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Control Freq]

My comments below.

Hi Nick,

In Add/Remove programs in the Windows control panel 'system' tool check the location for both Windows and user TEMP= and TMP=
variables to see if they're using a mapped or network or removable drive.

This makes no sense to me at all. Sorry. I see the Add/Remove programs
applet, but I don't see where to check the location of windows or the
TEMP and TMP variables.
And, I understand about the location of 'Windows' but what/where is
the location of 'user'???

Please provide more detailed info.

Check to see if the Windows drive has 2GB or more of free space on it.

Plenty of free space. >40GB remaining.

Disconnect any mapped drives that aren't needed and turn off your antivirus software and any other running apps when running setup.

OK, I can do that, but please address the issue above first!