Power point error

[ddt245]

PROBLEM REPORT

Powerpoint version now in use:2003 (11.8110.8107) SP2

Version the file was created in or opened in since, if any:

Windows version:XP

Other hardware involved (printer, etc):


Description of problem:

Presentation will run for 1/2 to 4 hours before hanging up with a
Microspt Office Powerpoint error

AppName: powerpnt.exe AppVer: 11.0.8110.0 AppStamp: 4519c2a0
ModName: mso.dll ModVer: 11.0.8107.0 ModStamp: 4500cb64
fDebug: 0 Offset:0037bd08

When I do this:

One PPT is running on 2 screens and another on 2 other screens. There are 5
screens on the system one for the PC desktop.

Here's what happens (include text of any error messages that appear):
see above

or

Here's what I expect to happen, but it doesn't: Presentaion should continue
to run over and over.

Here's what I've already tried to solve the problem:

Updated Windows and Office changed settings as described in your PPTools "Do
this before using powerPoint
seriously" document.

 

[ddt245]

Steve,

We are using a Matrox QID LP PCI quad video card and powershow to split the
shows.

 

[ddt245]

Thanks, how do I get in touch with Chirag? I haven't been able find any
support info on the officeone site.

 

[ddt245]

Steve,

I've not heard anything from Chirag, the error hasn't gone away, any other
suggestions?

thanks