power point & mpegs

L

lpf1946

pp shuts down when I try to run a specific mpeg file. It works ok on desktop
but no t our new notebook. two others in the show work ok.
error code 1000
Event viewer
Faulting application powerpnt.exe, version 11.0.6361.0, stamp 40da0eb9,
faulting module mciqtz32.dll, version 6.5.2600.2180, stamp 4110969c, debug?
0, fault address 0x000031c9.
 
L

lost

Yeah you have some Movie Software like Muvee autoproducer or something on
these laptops... they are HP?
The easiest way to fix the problem is by removing the software...if you dont
use it...
The easiest way to fix the problem without removing the software is to
search for mc*.ax and rename the files.
These are the mainconcept mpeg filters/decoders which are installed by Muvee
Autoproducer or other video software

Reboot after renaming....

There are other ways but I don't like to type so much...

lost?
 

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