Power Point

[Dar]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I just added new slides to my a PPpresentation, saved tham, and now I can't shut down. The three little ovals come up in a box with no words in them. The right hand one is blue. I click it and it just moves down to the center of the screen. Shoule I do a forced shut down or what?

 

[CyberTaz]

It would be better not to Force Quit unless you have to... Try pressing the
ESC key to see if the dialog box goes away. If it does, then use File> Save
to save you work, use File> Close to close the file, the either File> Quit or
Command+Q to quit the program. Reply with your results if you continue to
have a problem.

HTH |:>)
Bob Jones
MVP Office:Mac

 

[Dar]

I did all the things you suggested. It
still wouldn't shut down and there are what look like Japanese symbols in all the ovals!

Thank you.

 

[CyberTaz]

Sorry for not getting back sooner, but it sounds like there is a deeper
problem to address. Let's approach it from the top...

First, make sure you have Office fully up-to-date - 12.1.5 is the current
build. If you aren't absolutely sure go to the PowerPoint Menu & select
About PowerPoint (or in any of the Office apps). If the version isn't
indicated as 12.1.5 you need to run Help> Check for Updates.

Also, make sure OS X is fully updated - 10.4.11 is the current version of
Tiger. Apple Menu> About This Mac will verify your current version. If you
aren't at that level I'd suggest you go to the Apple Downloads site & get
the 10.4.11 Combo Update - this link will point you in that direction:

http://www.apple.com/support/downloads/

Additionally - regardless of whether you have to apply any updates - run
Disk Utility ­ Repair Disk Permissions [which you'll find in your
Applications/Utilities folder]. Restart your Mac afterwards.

Post back with details if you have any further problems.

HTH |:>)
Bob Jones
[MVP] Office:Mac