H
hjl
I have a customer who yesterday could no longer open Powerpoint 2004,
got the unexpectedly quit error with MS error reporting. I was able
to login as the local administrator and open Powerpoint ok, open his
file, create a new ppt file ok. I suspect something in his user
library, but preferences do not make a difference so far, either in
the Microsoft folder within preferences.
This is the error log, if it can help to determine the problem.
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2007-11-27 20:01:16 -0600
Application Name: Microsoft PowerPoint
Application Version: 11.3.5.070411
Module Name: Microsoft PowerPoint
Module Version: 11.3.5.070411
Module Offset: 0x000b3820
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x010d2c70 in (Microsoft PowerPoint + 0x000b3820)
# 2 0x010d2c6c in (Microsoft PowerPoint + 0x000b381c)
# 3 0x010d215c in (Microsoft PowerPoint + 0x000b2d0c)
# 4 0x0140d754 in (Microsoft PowerPoint + 0x003ee304)
# 5 0x01065594 in (Microsoft PowerPoint + 0x00046144)
# 6 0x01057e3c in (Microsoft PowerPoint + 0x000389ec)
# 7 0x01083a2c in (Microsoft PowerPoint + 0x000645dc)
# 8 0x010803f8 in (Microsoft PowerPoint + 0x00060fa8)
# 9 0x01080c48 in (Microsoft PowerPoint + 0x000617f8)
# 10 0x010890c0 in (Microsoft PowerPoint + 0x00069c70)
# 11 0x01088cdc in (Microsoft PowerPoint + 0x0006988c)
# 12 0x010884d0 in (Microsoft PowerPoint + 0x00069080)
# 13 0x01031cb4 in (Microsoft PowerPoint + 0x00012864)
# 14 0x0102ee6c in (Microsoft PowerPoint + 0x0000fa1c)
# 15 0x010233c0 in (Microsoft PowerPoint + 0x00003f70)
# 16 0x005e43c4 in (MCPZ.stb + 0x00008434)
# 17 0x005e42c8 in (MCPZ.stb + 0x00008338)
# 18 0x93295930 in
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x000002B0 (HIToolbox + 0x00007930)
# 19 0x93295088 in
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x00000170 (HIToolbox + 0x00007088)
# 20 0x93294f04 in _SendEventToEventTargetWithOptions + 0x00000024
(HIToolbox + 0x00006f04)
# 21 0x9329c2c8 in
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x000002BC (HIToolbox + 0x0000e2c8)
# 22 0x93295b80 in
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x00000500 (HIToolbox + 0x00007b80)
# 23 0x93295088 in
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x00000170 (HIToolbox + 0x00007088)
# 24 0x9329be8c in _SendEventToEventTarget + 0x00000024 (HIToolbox +
0x0000de8c)
# 25 0x005fe84c in (MCPZ.stb + 0x000228bc)
# 26 0x01031614 in (Microsoft PowerPoint + 0x000121c4)
# 27 0x0101ff84 in (Microsoft PowerPoint + 0x00000b34)
# 28 0x015958ec in (Microsoft PowerPoint + 0x0057649c)
PPC Thread State:
srr0: 0x010d2c70 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x010d2c6c ctr: 0x007a9950 mq:0x00000000
r0: 0x010d2c6c r1: 0xbfffda20 r2: 0x016ed000 r3:0x00000000
r4: 0x007a9950 r5: 0x00000000 r6: 0x00000002 r7:0xbfffdc14
r8: 0x00000000 r9: 0x00000001 r10: 0x00000002 r11:0x00000000
r12: 0x007e09f0 r13: 0x00000002 r14: 0x00000000 r15:0xa3295698
r16: 0x00349960 r17: 0xbffff3b0 r18: 0x50505420 r19:0x00000002
r20: 0x00323ae0 r21: 0x00000000 r22: 0x00002711 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00332320 r27:0x016f00b4
r28: 0x0176de1c r29: 0x0176dfc0 r30: 0x176a6680 r31:0xbfffda60
Thread 1:
# 1 0x900411f8 in _mach_wait_until + 0x00000008 (libSystem.B.dylib +
0x000411f8)
# 2 0x90040fc4 in _nanosleep + 0x00000184 (libSystem.B.dylib +
0x00040fc4)
# 3 0x90040dec in _sleep + 0x0000008C (libSystem.B.dylib +
0x00040dec)
# 4 0x1274615c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006715c)
# 5 0x12745628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00066628)
# 6 0x12745754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00066754)
# 7 0x12746234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x00067234)
# 8 0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002bd04)
PPC Thread State:
srr0: 0x900411f8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90040fc4 ctr: 0x900411f0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x01fc9556 r3:0x00000059
r4: 0x32ab660d r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x90041128 r9: 0x00000000 r10: 0x90032824 r11:0xa0006c10
r12: 0x900411f0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x901c0e50 r25: 0xf0080b20 r26: 0xa0010e50 r27:0xa0010e50
r28: 0x00000059 r29: 0x32ab660d r30: 0xf0080b18 r31:0x90040e50
Thread 2:
# 1 0x90054388 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00054388)
# 2 0x90070be8 in _pthread_cond_timedwait_relative_np + 0x0000022C
(libSystem.B.dylib + 0x00070be8)
# 3 0x90bf640c in _TSWaitOnSemaphoreCommon + 0x000000AC (CarbonCore
+ 0x0006e40c)
# 4 0x90bfe3a8 in _TimerThread + 0x00000038 (CarbonCore +
0x000763a8)
# 5 0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002bd04)
PPC Thread State:
srr0: 0x90054388 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90070be8 ctr: 0x90054380 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0101ce0 r2: 0x00000001 r3:0x00004a0b
r4: 0x00004c03 r5: 0x00000008 r6: 0x13d58b90 r7:0x00000000
r8: 0x90b89190 r9: 0xa0001fac r10: 0x00000000 r11:0xa0006be0
r12: 0x90054380 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0xa00009dc r26: 0xa0b88eb4 r27:0xa0b88ee8
r28: 0xf0101e00 r29: 0xa0001fac r30: 0xa0001fac r31:0x900709dc
Loaded modules:
0: LaunchCFMApp: /System/Library/Frameworks/Carbon.framework/Versions/
A/Support/LaunchCFMApp
1: PowerPlantZ (11.3.9.071009 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCP RuntimeZ.DLL (11.3.9.071009 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPZ.stb (11.3.9.071009 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPCoreZ (11.3.9.071009 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Microsoft Component Plugin
5: Microsoft PowerPoint (11.3.5.070411 Reg=English Loc=0x0409): /
Applications/Microsoft Office 2004/Microsoft PowerPoint
6: Microsoft_Office_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /
Applications/Microsoft Office 2004/Office/Microsoft Office
7: Microsoft_DrawingUI_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /
Applications/Microsoft Office 2004/Office/Microsoft Office
8: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
9: Microsoft OLE X (11.3.5.070402 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2004/Office/Microsoft OLE
10: AppleIntermediateCodec (141 Reg=English Loc=0x0000): /Library/
QuickTime/AppleIntermediateCodec.component/Contents/MacOS/
AppleIntermediateCodec
11: Flip4Mac WMV Import (2.1.3.10 Reg=English Loc=0x0000): /Library/
QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV
Import
12: Flip4Mac WMV Advanced (2.1.3.10 Reg=English Loc=0x0000): /Library/
QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV
Advanced
13: ApplePixletVideo (1.2d5 Reg=English Loc=0x0000): /System/Library/
QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
14: VBE (11.2.0.050718 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Visual Basic for Applications
15: MicrosoftOLE2TypesLib (11.2.0.050718 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2004/Office/Visual Basic for
Applications
16: fm20 (11.2.0.050718 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Visual Basic for Applications
17: CoreMediaPrivate: /System/Library/PrivateFrameworks/
CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
18: QuickTimeFireWireDV (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/
QuickTimeFireWireDV
19: CoreMediaAuthoringPrivate: /System/Library/PrivateFrameworks/
CoreMediaAuthoringPrivate.framework/Versions/A/
CoreMediaAuthoringPrivate
20: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
21: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
22: CoreText: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
23: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
24: CoreGraphics: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/CoreGraphics
25: CoreFoundation: /System/Library/Frameworks/
CoreFoundation.framework/Versions/A/CoreFoundation
26: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
27: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
28: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
29: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
30: libauto.dylib: /usr/lib/libauto.dylib
31: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
32: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
33: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
34: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/WebServicesCore.framework/Versions/A/
WebServicesCore
35: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
36: Metadata: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
37: libz.1.dylib: /usr/lib/libz.1.dylib
38: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
39: DiskArbitration: /System/Library/Frameworks/
DiskArbitration.framework/Versions/A/DiskArbitration
40: libbsm.dylib: /usr/lib/libbsm.dylib
41: SystemConfiguration: /System/Library/Frameworks/
SystemConfiguration.framework/Versions/A/SystemConfiguration
42: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
43: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/
A/CoreAudio
44: ApplicationServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/ApplicationServices
45: AE: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/AE.framework/Versions/A/AE
46: ColorSync: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ColorSync.framework/Versions/A/ColorSync
47: PrintCore: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
PrintCore.framework/Versions/A/PrintCore
48: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
49: HIServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
HIServices.framework/Versions/A/HIServices
50: LangAnalysis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
LangAnalysis.framework/Versions/A/LangAnalysis
51: FindByContent: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
FindByContent.framework/Versions/A/FindByContent
52: LaunchServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
LaunchServices.framework/Versions/A/LaunchServices
53: SpeechSynthesis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
SpeechSynthesis.framework/Versions/A/SpeechSynthesis
54: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
55: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
56: libcups.2.dylib: /usr/lib/libcups.2.dylib
57: libJPEG.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libJPEG.dylib
58: libJP2.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libJP2.dylib
59: libGIF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libGIF.dylib
60: libRaw.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libRaw.dylib
61: libTIFF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libTIFF.dylib
62: libPng.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libPng.dylib
63: libRadiance.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libRadiance.dylib
64: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
65: Accelerate: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Accelerate
66: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vImage.framework/Versions/A/vImage
67: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vecLib.framework/Versions/A/vecLib
68: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
69: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
70: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
71: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
72: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
73: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
74: Foundation: /System/Library/Frameworks/Foundation.framework/
Versions/C/Foundation
75: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGL.dylib
76: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGLU.dylib
77: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon
78: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
79: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
80: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
81: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
82: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
83: OpenScripting: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
84: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
85: HTMLRendering: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
86: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
87: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
88: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
89: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
90: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/
OpenGL
91: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
92: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/
AppKit
93: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/
CoreData
94: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
95: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/
A/AudioUnit
96: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/
Versions/A/QuartzCore
97: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
98: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/
Versions/A/Libraries/libGLImage.dylib
99: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/
A/CoreVideo
100: libmx.A.dylib: /usr/lib/libmx.A.dylib
101: libCGATS.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
102: libCSync.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
103: libRIP.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
104: QuickTime: /System/Library/Frameworks/QuickTime.framework/
Versions/A/QuickTime
105: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
106: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
107: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
108: libJapaneseConverter.dylib: /System/Library/CoreServices/
Encodings/libJapaneseConverter.dylib
109: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/
libKoreanConverter.dylib
110: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/
Encodings/libSimplifiedChineseConverter.dylib
111: libTraditionalChineseConverter.dylib: /System/Library/
CoreServices/Encodings/libTraditionalChineseConverter.dylib
112: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/
vecLib
113: QuickTimeComponents (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeComponents.component/Contents/MacOS/
QuickTimeComponents
114: QuickTimeH264 (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
115: QuickTimeMPEG4 (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
116: OpenTransport: /System/Library/PrivateFrameworks/
OpenTransport.framework/OpenTransport
117: DVComponentGlue: /System/Library/Frameworks/
DVComponentGlue.framework/Versions/A/DVComponentGlue
Operating System Information
Operating System: Mac OS X 10.4.10 (Build 8R218)
CPU: G5 (970), Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
Microsoft Application Information:
Error Reporting UUID: DC63CB9C-9D15-11DC-AA6B-0016CB37B91A
Time from launch: 0 hours, 0 minutes, 4 seconds
Total errors on this client: 17
got the unexpectedly quit error with MS error reporting. I was able
to login as the local administrator and open Powerpoint ok, open his
file, create a new ppt file ok. I suspect something in his user
library, but preferences do not make a difference so far, either in
the Microsoft folder within preferences.
This is the error log, if it can help to determine the problem.
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2007-11-27 20:01:16 -0600
Application Name: Microsoft PowerPoint
Application Version: 11.3.5.070411
Module Name: Microsoft PowerPoint
Module Version: 11.3.5.070411
Module Offset: 0x000b3820
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x010d2c70 in (Microsoft PowerPoint + 0x000b3820)
# 2 0x010d2c6c in (Microsoft PowerPoint + 0x000b381c)
# 3 0x010d215c in (Microsoft PowerPoint + 0x000b2d0c)
# 4 0x0140d754 in (Microsoft PowerPoint + 0x003ee304)
# 5 0x01065594 in (Microsoft PowerPoint + 0x00046144)
# 6 0x01057e3c in (Microsoft PowerPoint + 0x000389ec)
# 7 0x01083a2c in (Microsoft PowerPoint + 0x000645dc)
# 8 0x010803f8 in (Microsoft PowerPoint + 0x00060fa8)
# 9 0x01080c48 in (Microsoft PowerPoint + 0x000617f8)
# 10 0x010890c0 in (Microsoft PowerPoint + 0x00069c70)
# 11 0x01088cdc in (Microsoft PowerPoint + 0x0006988c)
# 12 0x010884d0 in (Microsoft PowerPoint + 0x00069080)
# 13 0x01031cb4 in (Microsoft PowerPoint + 0x00012864)
# 14 0x0102ee6c in (Microsoft PowerPoint + 0x0000fa1c)
# 15 0x010233c0 in (Microsoft PowerPoint + 0x00003f70)
# 16 0x005e43c4 in (MCPZ.stb + 0x00008434)
# 17 0x005e42c8 in (MCPZ.stb + 0x00008338)
# 18 0x93295930 in
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x000002B0 (HIToolbox + 0x00007930)
# 19 0x93295088 in
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x00000170 (HIToolbox + 0x00007088)
# 20 0x93294f04 in _SendEventToEventTargetWithOptions + 0x00000024
(HIToolbox + 0x00006f04)
# 21 0x9329c2c8 in
__Z29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv
+ 0x000002BC (HIToolbox + 0x0000e2c8)
# 22 0x93295b80 in
__Z23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec
+ 0x00000500 (HIToolbox + 0x00007b80)
# 23 0x93295088 in
__Z30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec
+ 0x00000170 (HIToolbox + 0x00007088)
# 24 0x9329be8c in _SendEventToEventTarget + 0x00000024 (HIToolbox +
0x0000de8c)
# 25 0x005fe84c in (MCPZ.stb + 0x000228bc)
# 26 0x01031614 in (Microsoft PowerPoint + 0x000121c4)
# 27 0x0101ff84 in (Microsoft PowerPoint + 0x00000b34)
# 28 0x015958ec in (Microsoft PowerPoint + 0x0057649c)
PPC Thread State:
srr0: 0x010d2c70 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x010d2c6c ctr: 0x007a9950 mq:0x00000000
r0: 0x010d2c6c r1: 0xbfffda20 r2: 0x016ed000 r3:0x00000000
r4: 0x007a9950 r5: 0x00000000 r6: 0x00000002 r7:0xbfffdc14
r8: 0x00000000 r9: 0x00000001 r10: 0x00000002 r11:0x00000000
r12: 0x007e09f0 r13: 0x00000002 r14: 0x00000000 r15:0xa3295698
r16: 0x00349960 r17: 0xbffff3b0 r18: 0x50505420 r19:0x00000002
r20: 0x00323ae0 r21: 0x00000000 r22: 0x00002711 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00332320 r27:0x016f00b4
r28: 0x0176de1c r29: 0x0176dfc0 r30: 0x176a6680 r31:0xbfffda60
Thread 1:
# 1 0x900411f8 in _mach_wait_until + 0x00000008 (libSystem.B.dylib +
0x000411f8)
# 2 0x90040fc4 in _nanosleep + 0x00000184 (libSystem.B.dylib +
0x00040fc4)
# 3 0x90040dec in _sleep + 0x0000008C (libSystem.B.dylib +
0x00040dec)
# 4 0x1274615c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006715c)
# 5 0x12745628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00066628)
# 6 0x12745754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00066754)
# 7 0x12746234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x00067234)
# 8 0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002bd04)
PPC Thread State:
srr0: 0x900411f8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90040fc4 ctr: 0x900411f0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x01fc9556 r3:0x00000059
r4: 0x32ab660d r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x90041128 r9: 0x00000000 r10: 0x90032824 r11:0xa0006c10
r12: 0x900411f0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x901c0e50 r25: 0xf0080b20 r26: 0xa0010e50 r27:0xa0010e50
r28: 0x00000059 r29: 0x32ab660d r30: 0xf0080b18 r31:0x90040e50
Thread 2:
# 1 0x90054388 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00054388)
# 2 0x90070be8 in _pthread_cond_timedwait_relative_np + 0x0000022C
(libSystem.B.dylib + 0x00070be8)
# 3 0x90bf640c in _TSWaitOnSemaphoreCommon + 0x000000AC (CarbonCore
+ 0x0006e40c)
# 4 0x90bfe3a8 in _TimerThread + 0x00000038 (CarbonCore +
0x000763a8)
# 5 0x9002bd04 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002bd04)
PPC Thread State:
srr0: 0x90054388 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90070be8 ctr: 0x90054380 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0101ce0 r2: 0x00000001 r3:0x00004a0b
r4: 0x00004c03 r5: 0x00000008 r6: 0x13d58b90 r7:0x00000000
r8: 0x90b89190 r9: 0xa0001fac r10: 0x00000000 r11:0xa0006be0
r12: 0x90054380 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0xa00009dc r26: 0xa0b88eb4 r27:0xa0b88ee8
r28: 0xf0101e00 r29: 0xa0001fac r30: 0xa0001fac r31:0x900709dc
Loaded modules:
0: LaunchCFMApp: /System/Library/Frameworks/Carbon.framework/Versions/
A/Support/LaunchCFMApp
1: PowerPlantZ (11.3.9.071009 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCP RuntimeZ.DLL (11.3.9.071009 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPZ.stb (11.3.9.071009 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPCoreZ (11.3.9.071009 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Microsoft Component Plugin
5: Microsoft PowerPoint (11.3.5.070411 Reg=English Loc=0x0409): /
Applications/Microsoft Office 2004/Microsoft PowerPoint
6: Microsoft_Office_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /
Applications/Microsoft Office 2004/Office/Microsoft Office
7: Microsoft_DrawingUI_2001Z (11.3.5.070410 Reg=English Loc=0x0409): /
Applications/Microsoft Office 2004/Office/Microsoft Office
8: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
9: Microsoft OLE X (11.3.5.070402 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2004/Office/Microsoft OLE
10: AppleIntermediateCodec (141 Reg=English Loc=0x0000): /Library/
QuickTime/AppleIntermediateCodec.component/Contents/MacOS/
AppleIntermediateCodec
11: Flip4Mac WMV Import (2.1.3.10 Reg=English Loc=0x0000): /Library/
QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV
Import
12: Flip4Mac WMV Advanced (2.1.3.10 Reg=English Loc=0x0000): /Library/
QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV
Advanced
13: ApplePixletVideo (1.2d5 Reg=English Loc=0x0000): /System/Library/
QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
14: VBE (11.2.0.050718 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Visual Basic for Applications
15: MicrosoftOLE2TypesLib (11.2.0.050718 Reg=English Loc=0x0000): /
Applications/Microsoft Office 2004/Office/Visual Basic for
Applications
16: fm20 (11.2.0.050718 Reg=English Loc=0x0000): /Applications/
Microsoft Office 2004/Office/Visual Basic for Applications
17: CoreMediaPrivate: /System/Library/PrivateFrameworks/
CoreMediaPrivate.framework/Versions/A/CoreMediaPrivate
18: QuickTimeFireWireDV (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/
QuickTimeFireWireDV
19: CoreMediaAuthoringPrivate: /System/Library/PrivateFrameworks/
CoreMediaAuthoringPrivate.framework/Versions/A/
CoreMediaAuthoringPrivate
20: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
21: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
22: CoreText: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
23: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
24: CoreGraphics: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/CoreGraphics
25: CoreFoundation: /System/Library/Frameworks/
CoreFoundation.framework/Versions/A/CoreFoundation
26: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
27: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
28: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
29: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
30: libauto.dylib: /usr/lib/libauto.dylib
31: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
32: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
33: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
34: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/WebServicesCore.framework/Versions/A/
WebServicesCore
35: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
36: Metadata: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
37: libz.1.dylib: /usr/lib/libz.1.dylib
38: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
39: DiskArbitration: /System/Library/Frameworks/
DiskArbitration.framework/Versions/A/DiskArbitration
40: libbsm.dylib: /usr/lib/libbsm.dylib
41: SystemConfiguration: /System/Library/Frameworks/
SystemConfiguration.framework/Versions/A/SystemConfiguration
42: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
43: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/
A/CoreAudio
44: ApplicationServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/ApplicationServices
45: AE: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/AE.framework/Versions/A/AE
46: ColorSync: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
ColorSync.framework/Versions/A/ColorSync
47: PrintCore: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
PrintCore.framework/Versions/A/PrintCore
48: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
49: HIServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
HIServices.framework/Versions/A/HIServices
50: LangAnalysis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
LangAnalysis.framework/Versions/A/LangAnalysis
51: FindByContent: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
FindByContent.framework/Versions/A/FindByContent
52: LaunchServices: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
LaunchServices.framework/Versions/A/LaunchServices
53: SpeechSynthesis: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
SpeechSynthesis.framework/Versions/A/SpeechSynthesis
54: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
55: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
56: libcups.2.dylib: /usr/lib/libcups.2.dylib
57: libJPEG.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libJPEG.dylib
58: libJP2.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libJP2.dylib
59: libGIF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libGIF.dylib
60: libRaw.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libRaw.dylib
61: libTIFF.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libTIFF.dylib
62: libPng.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libPng.dylib
63: libRadiance.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
Versions/A/Resources/libRadiance.dylib
64: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
65: Accelerate: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Accelerate
66: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vImage.framework/Versions/A/vImage
67: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/
Frameworks/vecLib.framework/Versions/A/vecLib
68: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
69: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
70: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
71: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/
Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
72: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
73: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
74: Foundation: /System/Library/Frameworks/Foundation.framework/
Versions/C/Foundation
75: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGL.dylib
76: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/
A/Libraries/libGLU.dylib
77: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon
78: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
79: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
80: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
81: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
82: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
83: OpenScripting: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
84: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
85: HTMLRendering: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
86: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
87: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
88: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
89: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
90: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/
OpenGL
91: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
92: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/
AppKit
93: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/
CoreData
94: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
95: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/
A/AudioUnit
96: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/
Versions/A/QuartzCore
97: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
98: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/
Versions/A/Libraries/libGLImage.dylib
99: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/
A/CoreVideo
100: libmx.A.dylib: /usr/lib/libmx.A.dylib
101: libCGATS.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
102: libCSync.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
103: libRIP.A.dylib: /System/Library/Frameworks/
ApplicationServices.framework/Versions/A/Frameworks/
CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
104: QuickTime: /System/Library/Frameworks/QuickTime.framework/
Versions/A/QuickTime
105: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
106: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
107: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
108: libJapaneseConverter.dylib: /System/Library/CoreServices/
Encodings/libJapaneseConverter.dylib
109: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/
libKoreanConverter.dylib
110: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/
Encodings/libSimplifiedChineseConverter.dylib
111: libTraditionalChineseConverter.dylib: /System/Library/
CoreServices/Encodings/libTraditionalChineseConverter.dylib
112: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/
vecLib
113: QuickTimeComponents (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeComponents.component/Contents/MacOS/
QuickTimeComponents
114: QuickTimeH264 (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
115: QuickTimeMPEG4 (7.2 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
116: OpenTransport: /System/Library/PrivateFrameworks/
OpenTransport.framework/OpenTransport
117: DVComponentGlue: /System/Library/Frameworks/
DVComponentGlue.framework/Versions/A/DVComponentGlue
Operating System Information
Operating System: Mac OS X 10.4.10 (Build 8R218)
CPU: G5 (970), Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
Microsoft Application Information:
Error Reporting UUID: DC63CB9C-9D15-11DC-AA6B-0016CB37B91A
Time from launch: 0 hours, 0 minutes, 4 seconds
Total errors on this client: 17