"PowerPoint can't read ..." message when opening a file

[Ernie Wong]

I have edited a file from a computer running PowerPoint 2003 with Windows XP
Professional on a Macintosh computer running PowerPoint 2004 for Mac with Mac
OS 10.3.9. When I tried to open the edited file on the original computer, I
get the following message, "PowerPoint can't read path\file_name.ppt."
However, I have been able to open the file on computers running PowerPoint 97
and PowerPoint 2000. Any ideas?

 

[garfield-n-odie]

If you're using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it. See
http://support.microsoft.com/?kbid=329820 "How to use Office
programs with the Norton AntiVirus Office plug-in" for more
information.

 

[tohlz]

I have replied to your previous post, check here instead
http://www.microsoft.com/office/com...3447&mid=35fa0471-743c-4919-8913-482007cd3447
--
Site Updated: October 30, 2005
http://www.pptheaven.xs3.com
PowerPoint Heaven - The Power to Animate
Contains tutorials on creating amazing animations for your PowerPoint
Presentations.
=========

 

[tohlz]

Sorry, the previous post was by mistake. The log in seems to bring me back to
the latest thread...
--
Site Updated: October 30, 2005
http://www.pptheaven.xs3.com
PowerPoint Heaven - The Power to Animate
Contains tutorials on creating amazing animations for your PowerPoint
Presentations.
=========

 

[Ernie Wong]

I have already tried disabling the Office Plugin with no success. Do you
have any other ideas?

Thanks.

 

[Echo S]

In PPT 2003, go to Help|Check for Updates and install the latest Service
Pack for Office 2003. SP-1 fixed a number of these "can't open files"
problems, and I'm 99% sure the latest, SP-2, also includes SP-1.