PowerPoint hangs inserting picture

J

Jose Ruiz

I made a PP presentation last week and had no problem inserting my own photos
onto the slides. Today when I needto add a photo the computer hangs after
clicking Insert From File option. A chekc of the Task Manager reveals the
message - Nopt Responding -

What can I do to resolve the problem?

Jose Ruiz
 
B

Bill Gentry

Jose Ruiz said:
I made a PP presentation last week and had no problem inserting my own photos
onto the slides. Today when I needto add a photo the computer hangs after
clicking Insert From File option. A chekc of the Task Manager reveals the
message - Nopt Responding -

What can I do to resolve the problem?

Jose Ruiz
Click to expand...
 
B

Bill Gentry

Thanks for the information. I had the same issue, and removing KB908531
resolved the problem. Removing it also resolved issues I was experiencing
with IE where, after a web address was entered, it would just hang and go
nowhere.

However, after removing KB908531, I was immediately notified that I needed
to install it. Of course I don't want to do that, but I'm not sure what to
do other than ignore all future update notifications. Do you know if this
defective update is being removed from distribution, or fixed by a another
patch. If future updates are downloaded, it there a way to selectively
install them?

Thanks
 
R

Ray Fonos

I too had the same problem with both Powerpoint and Publisher. I removed the
update and everything works fine. I'm not sure how I would have found which
file to remove though without the file name in provided this thread. Where
can I find a list of updates that have been automatically installed on my
computer?
 
L

Lovingaz

Thank you all so much! This problem has been driving me crazy for the last
few days and I have a huge Powerpoint presentation due. You've made my life
much easier...for the time being. The fix worked like a charm!
 
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