powerpoint issue

[bruised]

I have a colleague who has just migrated to office 2003, and has a problem
with powerpoint files. All his powerpoint slides will display correctly in
the preview pane in windows Explorer, but will show as a blank slide when
opened. The same problem occurs for his Outlook 2003 powerpoint attachments
as well. when he opens them it will show up as a blank slide, but when he
forwards it, they display the contents of the slide. I have tried clearing
all the temp and OLK files and renaming the powerpnt.exe to powerpnt.old but
the problem persists.

Can anyone help? thanks!

 

[JoAnn Paules [MSFT MVP]]

I'd suggest starting with posting your question in the PowerPoint newsgroup.

 

[Echo S]

I have a colleague who has just migrated to office 2003, and has a problem
with powerpoint files. All his powerpoint slides will display correctly in
the preview pane in windows Explorer, but will show as a blank slide when
opened. The same problem occurs for his Outlook 2003 powerpoint attachments
as well. when he opens them it will show up as a blank slide, but when he
forwards it, they display the contents of the slide. I have tried clearing
all the temp and OLK files and renaming the powerpnt.exe to powerpnt.old but
the problem persists.

Sounds as if your colleague needs to install SP1 for Office 2003. It fixes
all kinds of weird display issues. Open any Office 2003 application -- PPT
will do just fine -- and go to Help/Check for Updates.