Powerpoint locks-up when I insert movie file

[MikeK]

My movie files play in media player. If I drag and drop the file onto a
slide, I can double click the link and media player opens and plays the file.
When I attempt to insert movie from file, the background of my slide
thumbnails distorts and changes color. The hourglass appears and nothing
else happens.

 

[Sandy]

Try this:

Sounds/Movies don't play, images ...Get PowerPoint help and answers at the
PowerPoint FAQ, http://www.rdpslides. com/pptfaq/index.html -- Sounds/Movies
don't play, images disappear or links ...
www.rdpslides.com/pptfaq/FAQ00155.htm -

Sandy