PowerPoint won't open following Mac:Office update

S

Slalom

Microsoft Office just auto updated, and now I can't open any Microsoft
Office Programs (use Word, Excel, and Powerpoint). Icons in the doc
bounce once and stop.

Tried deleting Microsoft preferences (gives a couple more icon
bounces, then stops)
Also tried repairing disk permissions

Details about my Mac are as follows:


Model Name: MacBook Pro 15"
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B01
SMC Version: 1.12f5
Serial Number: W86454PPW0G
Sudden Motion Sensor:
State: Enabled

I'm running OS version Mac OS X 10.4.10 (8R2218)

Any suggestions about what to do or where to turn for help would be
appreciated!

Thanks
 
C

CyberTaz

I'm assuming that your OS X update to 10.4.10 was done through Apple's
Software Update, which _seems_ to be causing conflicts with Office
installations for some users on Intel Macs.

If you go to the apple site & d/l the Combo Update for Intel, apply that,
then repair permissions you may very well find that the condition is
resolved. It may also be necessary to reapply the Office 11.3.6 update &
repair permissions again.

BTW - Was Office at 11.3.5 *before* autoupdate installed 11.3.6? AFAIK,
nobody has been able to narrow this issue down, so that may be helpful to
know.
 
J

John Gibson

I'm assuming that your OS X update to 10.4.10 was done through Apple's
Software Update, which _seems_ to be causing conflicts with Office
installations for some users on Intel Macs.

If you go to the apple site & d/l the Combo Update for Intel, apply that,
then repair permissions you may very well find that the condition is
resolved. It may also be necessary to reapply the Office 11.3.6 update &
repair permissions again.

BTW - Was Office at 11.3.5 *before* autoupdate installed 11.3.6? AFAIK,
nobody has been able to narrow this issue down, so that may be helpful to
know.

According to some sites, if you have the Developer Preview of Java 6
installed this can cause the problem you are seeing.
 

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