PP 2008 Wont Print Handouts

C

CyberTaz

No offense, Mark, but what you've listed in your last paragraph are *models
of printers*, not driver versions. Just like Office, OS X and most other
programs the driver software for those printers is periodically updated. The
only way to be sure you have the latest release is to check the mfr's web
site from time to time - especially when problems arise involving print
services. It isn't being said that the printer driver is *the* problem, only
that it's one of th prime suspects because it's one of the key payers. And
if it were the only the program or only the OS itself the issue would be far
more prevalent - there are millions of users with the 12.1.5 update running
on OS X 10.5.6 who are not having the problem and the printers & drivers are
the main variable in the equation.

The reason "The MicroSoft team seems to be fixated on the printer drivers in
use" is because of the fact that the programs do not do the printing - They
merely contact the OS which supplies the print dialog based on what the
printer driver can offer in response to what the program is calling for. The
fact is that the program, the OS & the driver have to be in "synch" with one
another in order for the process to succeed. IOW, it's completely
understandable - to be expected, in fact - that an older version of the
program will work with an out of date driver whereas the more current
version of the software doesn't get what it requires.

Users get automatic updates for their programs & for the OS, but not
necessarily for the drivers - and yes, OS X updates do include "some" driver
updates as well but they aren't always completely current or timely. By
reverting to version 12.0 of Office significant fixes & improvements
provided by the updates are excluded which far outweigh this one point. It's
like cutting off one's nose to spite one's face.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
N

Nate Hamilton

It appears that an un-updated Microsoft Office 2008 does NOT have this
problem: I installed Office 2008 on an external drive so that it's running
PowerPoint 12.0. In that version, I *am* able to see the "Print What" option.

However, in PowerPoint 12.1.5, I cannot see the "Print What" option. I have no
tried the older updates.

The MicroSoft team seems to be fixated on the printer drivers in use. I've
tried this with these drivers: Brother MFC5840, Canon iP4200, CUPS-PDF, and
several HP printers.

Mark, thank you very much for the feedback on your setup, that will help us
to reproduce this problem.

Some other things that would help us:
-What version of OS X are you running?
-What is your Mac setup? (Intel/PPC/RAM?)
-Does this occur with any file, or only particular file(s)?

Thanks very much,
--
Nate Hamilton
Microsoft Mac PowerPoint Test Team
v-nahamiATmicrosoftDOTcom

Disclaimer: This posting is provided ³AS IS² with no warranties, and confers
no rights.
 
N

Nate Hamilton

Mark, thank you very much for the feedback on your setup, that will help us
to reproduce this problem.

Some other things that would help us:
-What version of OS X are you running?
-What is your Mac setup? (Intel/PPC/RAM?)
-Does this occur with any file, or only particular file(s)?

Thanks very much,

Actually, some other questions regarding your setup: when you ran 12.0 off
the external drive, what OS were you running on that external drive? Did
you then run 12.1.5 off your startup drive?
--
Nate Hamilton
Microsoft Mac PowerPoint Test Team
v-nahamiATmicrosoftDOTcom

Disclaimer: This posting is provided ³AS IS² with no warranties, and confers
no rights.
 

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