Presenter view won't work and video won't play

P

PT

I re-installed office xp on a new laptop and could not get Presenter View to
play video clips in the slide show. the sound would play but the video won't
play! I tried to re-install office and now Presenter View won't even work!
The slide show starts on the external monitor, but it doesn't bring up
presenter view...and the video clip won't show.

I had this problem before and had to uninstall office and then manually
remove traces of office in the registry and one other place (but I can't
remember the other file!!) At the time there seemed to be a conflict with
Outlook and Presenter View in PPT.

The only major differences between this laptop (Presario V6000) and the
other (Dell Inspiron 5100) is that it has an AMD Turion 64x2 chip instead of
Intel and a 256mb NVIDIA Go Force 6150 video card instead of a 32mb ATI.

Tried to get help from Compaq, but they said it was software. MS won't help
without cash because it is Office XP.
 

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