Pressing "send" doesn't mark message as sent

M

Mike Culver

If Outlook is set Not to send immediately, pressing send shows the
message in the outbox as having been edited and not sent and there is
no "sent date." No matter how many times I press send, the message is
not italicized, and the icon shows as not sent, and there is no sent
date.

If I set to send immediately, all is well.

I have to review messages all the time after they go in the outbox. Is
there a fix for this? The drag is, it used to work!

Outlook 2003 sp1

Thanks
 
S

Sue Mosher [MVP-Outlook]

You may have an add-in installed that is "opening" the message when you
switch to the Outbox. Open the message, switch to another folder, then click
Send. And don't go back to the Outbox until you know that the item has been
sent.
 
I

I live on Outlook

You may have an add-in installed that is "opening" the message when you
switch to the Outbox. Open the message, switch to another folder, then click
Send. And don't go back to the Outbox until you know that the item has been
sent.
Click to expand...

Is there any way, through logging or some debug mode, to trace which
add-in modules are "opening" a given message.

I have the exact same problem that the OP described, except that I'm
on Outlook 2003. Frustrating.
 
S

Sue Mosher [MVP-Outlook]

Turning off all your add-ins (including those registered in HKLM) then
adding them back one-by-one should make it possible to locate one that might
be causing this behavior. The ones in HKEY_LOCAL_MACHINE don't show up in
Outlook's COM add-ins dialog. Instead, you have to go to
HKLM\Software\Microsoft\Office\Outlook\Addins\ and change the LoadBehavior
for each addin from 3 to 2. (Ones that aren't registering as LoadBehavior =
3 probably aren't a problem.) Backup your registry first.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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