print/ missing letter parts

[two.primes]

A new problem has developed only when printing a WORD document either
the top or bottom portions of letters in a row across are missing.
Sometimes one line will print clearly. This does not happen with an
excel document, entourage e-mail documents or other programs like
Apple Works. I assume some setting got changed but I cannot seem to
find a remedy.

rjpnwl

 

[CyberTaz]

The first thing I'd suspect is that you have an inkjet printer with a
clogged nozzle in the printhead or a bad ink cartridge - the symptom is
classic. If your printer software [or the printer itself] has a
self-diagnostic/maintenance routine I'd suggest you try that... and you may
need to run it more than once. If the cartridge is bad it will have to be
replaced.

Just because only one program "seems" to exhibit a printing problem
*doesn't* mean it's the software In fact, the program you're printing
from has nothing to do with it other than call for service & hand the job
off to the OS>printer. The program has nothing more to do with it, so the
problem is somewhere between the print command & the paper - and there is no
"setting" in Word to "print only the top/bottom of a line" However,
various printers handle print jobs from many applications in a different
manner than print jobs from another applications, and each program calls for
certain sets of OS print capability. Color information can also be a
factor - not all Black is printed from the same cartridge, it may be the
result of blending other colors.

Annother possibility is that you're due for an update of your printer
driver... you say this is something "new" - what else is about the same
degree of "new"? Did you recently update [or have you *not* recently
updated]OS X or moved from 10.4 to 10.5? Is Office fully updated?

 

[John McGhie]

If it's not the printer cartridge, it's your line height.

In your Normal style, and in the style in use for the paragraphs giving
problems, set the Paragraph line height to "Single" to enable Word to adjust
the paragraph line height to the height that will fully contain the
characters on the line.

On your way out of the Style dialog, check the "Add to Template" box to
write the change back to your Normal template.

Having made the changes to the style, you may need to use Edit>Clear>Clear
Formats to clear the wrong line height from one or more paragraphs in any
documents you have already created.

Hope this helps

A new problem has developed only when printing a WORD document either
the top or bottom portions of letters in a row across are missing.
Sometimes one line will print clearly. This does not happen with an
excel document, entourage e-mail documents or other programs like
Apple Works. I assume some setting got changed but I cannot seem to
find a remedy.

rjpnwl

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[CyberTaz]

Mornin' John -

[Yeah, I know it's evening for you]

Good point - I gave that some thought as a definite possibility, but any
time I've seen that effect printing it has also been evident on screen in
Print Preview & "usually" in Page Layout as well. Of course in those cases
where it didn't reveal itself on screen the line height adjustment had been
minimal... Was waiting to get some feedback about the printer issue before
going there -- you're always one step ahead of me

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Clive Huggan]

On 10/1/08 8:38 PM, in article C3AC24AF.DA45%[email protected], "John McGhie"

On your way out of the Style dialog, check the "Add to Template" box to
write the change back to your Normal template.

<snip>

To get into the dialogue, choose Format menu => Style => Modify.

Clive Huggan
============

 

[John McGhie]

Hi Bob:

Yeah, well there's a thousand-to-one possibility that the printer is
substituting the advertised font with a resident font that has slightly
different metrics.

OK, I'm clutching at straws....

Cheers

Mornin' John -

[Yeah, I know it's evening for you]

Good point - I gave that some thought as a definite possibility, but any
time I've seen that effect printing it has also been evident on screen in
Print Preview & "usually" in Page Layout as well. Of course in those cases
where it didn't reveal itself on screen the line height adjustment had been
minimal... Was waiting to get some feedback about the printer issue before
going there -- you're always one step ahead of me

Regards |:>)
Bob Jones
[MVP] Office:Mac

If it's not the printer cartridge, it's your line height.

In your Normal style, and in the style in use for the paragraphs giving
problems, set the Paragraph line height to "Single" to enable Word to adjust
the paragraph line height to the height that will fully contain the
characters on the line.

On your way out of the Style dialog, check the "Add to Template" box to
write the change back to your Normal template.

Having made the changes to the style, you may need to use Edit>Clear>Clear
Formats to clear the wrong line height from one or more paragraphs in any
documents you have already created.

Hope this helps

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[CyberTaz]

Another definite pssibility - especially if it's a laser;-)
--
Regards |:>)
Bob Jones
[MVP] Office:Mac

Hi Bob:

Yeah, well there's a thousand-to-one possibility that the printer is
substituting the advertised font with a resident font that has slightly
different metrics.

OK, I'm clutching at straws....

Cheers

Mornin' John -

[Yeah, I know it's evening for you]

Good point - I gave that some thought as a definite possibility, but any
time I've seen that effect printing it has also been evident on screen in
Print Preview & "usually" in Page Layout as well. Of course in those
cases
where it didn't reveal itself on screen the line height adjustment had
been
minimal... Was waiting to get some feedback about the printer issue
before
going there -- you're always one step ahead of me

Regards |:>)
Bob Jones
[MVP] Office:Mac

If it's not the printer cartridge, it's your line height.

In your Normal style, and in the style in use for the paragraphs giving
problems, set the Paragraph line height to "Single" to enable Word to
adjust
the paragraph line height to the height that will fully contain the
characters on the line.

On your way out of the Style dialog, check the "Add to Template" box to
write the change back to your Normal template.

Having made the changes to the style, you may need to use
Edit>Clear>Clear
Formats to clear the wrong line height from one or more paragraphs in
any
documents you have already created.

Hope this helps


On 10/01/08 7:42 AM, in article
(e-mail address removed),

A new problem has developed only when printing a WORD document either
the top or bottom portions of letters in a row across are missing.
Sometimes one line will print clearly. This does not happen with an
excel document, entourage e-mail documents or other programs like
Apple Works. I assume some setting got changed but I cannot seem to
find a remedy.

rjpnwl

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Nhulunbuy, Northern Territory, Australia
+61 4 1209 1410, mailto:[email protected]

 

[rjpnwl]

Thanks for your help. Solution...I had a defective ink cartridge and the problems were most pronounced in Word format...