print preview causes word 2003 and excel 2003 to lock up

F

Frank Bruhn

Hi, purchased a konica minolta color laser printer, installed the drivers
etc, then started having problems with printing and using print preview in
Office 2003 applications, uninstalled the konica driver still had problems,
uninstalled and reinstalled Office 2003 Pro and the problem is still there.
when i click on print preview there is alot of network activity but the print
preview doesnt work and the application stops responding, similar problems
with trying to print the docs, have to use task manager to end task the
application, same problem in word and excel havent tried other office 2003
programs, clues hugely appreciated, desperate
 
R

RWN

Is the driver installed locally?
We had a lot of problems until we installed the drivers on each machine.
 

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