Printing a mail merge issue

P

puzzledkathryn

Hi,
Last time I ran a mail merge, I had an issues I could not resolve. The
merged document looked fine on the screen. It was the correct font and
sizing. However, when I printed it, half printed fine and the other half
printed out funny. It came out in a completely different looking font -
darker and more squashed. It had also inserted small boxes for any
punctuation such as commas.
I tried running the mail merge again, but the same problem occurred. I tried
rebooting the computer and running it again, but it happened again.
The only thing I could do in the end was pull out the most important ones
and put in their addresses manually, and print them out individually.
Does anyone know why this happened?And how I can prevent it happening again?
Many thanks!
 
B

Beth Melton

If the error occurs when you print then the first item to rule out is
a corrupt/incorrect printer driver. Obtain an updated driver from the
manufacturer's web site and see if that resolves it

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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