Printing causes office to crash

C

Caroline

I've been trying to print from both Word and Entourage, and every time I
click print I get the "Office has encountered an error and needs to close. We
are sorry for the inconvenience." Can anyone help? This is a new machine
and I just installed office (the student/teacher edition) a few days ago.
Should I re-install office?

Thanks!
 
D

Dayo Mitchell

Someone may have a better answer, but if not, see standard troubleshooting
suggestions here: there's a bunch of possibilities to work through before
you reinstall, and never reinstall without running Office Remove first. But
first see if there is an updated printer driver for your OS/printer, check
manufacturer website.

http://word.mvps.org/MacWordNew/TroubleshootingIndex.htm
(hit refresh a few times in Safari, or use a different browser)
 
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