Printing Custom Size Cards

[Kristen]

I am trying to print custom size cards from Word 2003 to my printer (various
sizes, minimum is 3.5" x 5" and my printer (HP 5000 laser) will accept down
to 3" x 5"). I set up the custom size in the word document, then again on
the printer's advanced features from the print dialog box. Then I go to
print and the printer keeps aligning the document with the right edge (ie: if
it was a letter size). I've tried changing the settings on the printer, etc,
but nothing works. When I print it says "Load cardstock Letter". The
printer won't recognize my cardstock unless I align it in the middle, so
printing the cardstock by simply aligning it with the letter tab will not
work. However, the printer printed it correctly when I printed the same
thing from Adobe (choosing the same printer settings from the print dialog
box)! I would rather print from Word because I feel like I am losing
resolution by printing first to pdf, etc. Can anyone help? Thanks!

 

[CyberTaz]

If printing to PDF through Acrobat (I assume that's what you mean by
"Adobe") succeeds where printing directly to the HP fails, my first guess
would be that there may be a driver update required for your printer. Have
you checked the HP site?

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Kristen]

Thank you so much! That totally worked - I never thought of it.

 

[CyberTaz]

Glad to help, & thanx for the touchback.

Regards |:>)
Bob Jones
[MVP] Office:Mac