Printing emails - PLEASE HELP

[Pam]

From: "Pam" <[email protected]> Sent:
11/7/2003 5:05:07 PM




I have a user that is using Outlook 6.0 - and cannot print
header info (everything at the top - name, from, sent,
to, subject).

Print Preview looks fine.

If he forwards the email to me, it prints fine. I have
checked memo settings, etc.

Any ideas?

Thanks...

 

[Ben M. Schorr, MVP-OneNote]

This newsgroup is for support of Outlook 97, 98, 2000, 2002 & 2003 from the
Office
family for Intel PCs. For Outlook Express (OE) support try posting in one of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.mail.mac for the Macintosh version of OE

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

Also a good source of Outlook Express info can be found here:
http://www.tomsterdam.com

--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
http://home.hawaii.rr.com/schorr

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Pam]

It is Outlook 2000 - that is why I am asking here.

Disregard the 6.0 - that was wrong.

Pam

 

[Ben M. Schorr, MVP-OneNote]

Ah, o.k. What does print in that area, anything?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
http://home.hawaii.rr.com/schorr

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Rob Schneider]

From: "Pam" <[email protected]> Sent:
11/7/2003 5:05:07 PM




I have a user that is using Outlook 6.0 - and cannot print
header info (everything at the top - name, from, sent,
to, subject).

Print Preview looks fine.

If he forwards the email to me, it prints fine. I have
checked memo settings, etc.

Any ideas?

Thanks...

In all probability, caused by a flaw with the printer driver. Try
printing to a different printer (with different driver), getting an
updated/refreshed printer driver, etc.