Printing Not Responding

[Bob]

Hello,

I'm using Outlook XP Pro on a Windows XP SP2 box and every time I try to
print an email, Outlook stops responding. I already tried removing Office
XP, ran Offcln.exe & renamed the following two keys in the registry & did a
re-install but same still have the same problem.

HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\OFFICE\
HKEY_LOCAL-MACHINE\SOFTWARE\MICROSOFT\OFFICE\

Please assist.

Thank you.

 

[Cari \(MS-MVP\)]

Does it print correctly with all other applications?

 

[Bob]

Yes, just having problems printing in Outlook only.
I even ran a SFC for Windows XP.

 

[Cari \(MS-MVP\)]

You might want to try a Repair Install of Outlook... go into the Control
Panel, click on Add/Remove Programs, look for the entry for Outlook (or
Office), highlight it and select the Change option... Repair will be one of
the options offered.

 

[Bob]

I already tried a repair before I did a complete removal & re-install of
Office XP.
Still the same results.

Thanks.