PRINTING TOO LOW IN WORD

T

tercar

WhenI create a document in Word, the printer adds an unwanted half-inch
space at the top! This throws my labels out of alignment. Is this a
calibration problem? How do I correct it?
 
G

Graham Mayor

Assuming you have the correct label format and the printer and page layout
are using the same sized paper settings and you don't have a header in
normal.dot, then edit the label layout to remove the excess margin.
My guess is that you have an empty paragraph in the page header of
normal.dot. Rename normal.dot to oldnormal.dot and see if that fixes it.

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Graham Mayor - Word MVP


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T

tercar

First of all, thank you for your kind response. Unfortunately, it does't
solve the problem. Nothing wrong with normal.dot. The page looks fine on
the screen in Print Layout View. Something happens between the layout view
and the printer that adds the unwanted half inch. It used to work fine!
 
S

Suzanne S. Barnhill

Possibly a printer feed problem? Do you see the same effect if you print on
plain paper?
 
T

tercar

Yes! If I write a letter, the whole document is printed a half inch lower!
If I use a personal template with a header, the header and the letter are
lower on the page by half an inch. To create labels, I have had to put
"zero" for the top of the page settings. Only then do I get proper
registration.
 
G

Graham Mayor

See if there is a driver update available for your printer.

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Graham Mayor - Word MVP


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