prob.with printing word doc.

[JS]

greetings,

My Word program crashes almost everytime I hit the print button. The last
time I tried,it did not crash, but did not print. Instead, it said it was
spooling, and stayed there. If it crashes again, what info from the report
will be helpful in determining how to fix this problem? If it is a printer
driver problem, is it always the printer that I am trying to use to print
the word doc.? I have three hooked up at this time. (UPS.etc) The printer
that I am trying to use for this doc is practically new.

Thanks,
JS

 

[Terry Farrell]

Make sure that you have the latest driver for your printer/OS and then
delete and reinstall the printer.