Problem Activating Office 2003

[Rafael Campana]

Hi,

I installed the newly office 2003 (from my MSDN
subscription), and when trying to activate through the
internet it gives the error:
"The Activation Wizard is unable to find a connection to
the internet."
I'm behind a proxy/firewall that requires user/pass
login. One thing I made sure was to first run IE log on
to the proxy, and browse some internet websites, then
launched Outlook 2003, but I have the same problems.

Any solutions to this?

thanks.

 

[Milly Staples [MVP - Outlook]]

Then try using the telephone method.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Rafael Campana <raficampana@nospam_please.com> asked:

| Hi,
|
| I installed the newly office 2003 (from my MSDN
| subscription), and when trying to activate through the
| internet it gives the error:
| "The Activation Wizard is unable to find a connection to
| the internet."
| I'm behind a proxy/firewall that requires user/pass
| login. One thing I made sure was to first run IE log on
| to the proxy, and browse some internet websites, then
| launched Outlook 2003, but I have the same problems.
|
| Any solutions to this?
|
| thanks.

 

[Rafael Campana]

I was able to plug the machine from outside a proxy, so
does that mean that the activation wizard does not work
with proxies?
I can foresee this being a problem when users (at a
company) have to activate multiple copies...

 

[NoOne]

Users at companies usually have the software installed from an Enterprise or
Select license. These do not require activation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Rafael Campana <raficampana@nospam_please.com> asked:

| I was able to plug the machine from outside a proxy, so
| does that mean that the activation wizard does not work
| with proxies?
| I can foresee this being a problem when users (at a
| company) have to activate multiple copies...
|
|| -----Original Message-----
|| Then try using the telephone method.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
||
|| After searching google.groups.com and finding no answer
|| Rafael Campana <raficampana@nospam_please.com> asked:
||
||| Hi,
|||
||| I installed the newly office 2003 (from my MSDN
||| subscription), and when trying to activate through the
||| internet it gives the error:
||| "The Activation Wizard is unable to find a connection to
||| the internet."
||| I'm behind a proxy/firewall that requires user/pass
||| login. One thing I made sure was to first run IE log on
||| to the proxy, and browse some internet websites, then
||| launched Outlook 2003, but I have the same problems.
|||
||| Any solutions to this?
|||
||| thanks.
||
||
|| .

 

[Sloan Crayton [MS]]

This issue is documented in
http://support.microsoft.com/default.aspx?scid=kb;en-us;822519. As Milly
says, the workaround is to use phone activation.

--
Sloan Crayton [MSFT]


I was able to plug the machine from outside a proxy, so
does that mean that the activation wizard does not work
with proxies?
I can foresee this being a problem when users (at a
company) have to activate multiple copies...