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Chris Schatte
Chris08,
I suspect that there is a hardware conflict on your HP machine, or possibly an update to Windows XP. When you reinstalled your OS, did you update first then install Office?
Our procedure on clean installs:
OS install / fresh format of drive
Install Office / or all software to drive
Update OS to first SP / update software to first SP
Update to 2nd SP if applicable
Hope this helps, if not you may want to repost and someone else may be able to help. The error message does not return any results on the Microsoft Knowledge Base.
Chris Schatte
I suspect that there is a hardware conflict on your HP machine, or possibly an update to Windows XP. When you reinstalled your OS, did you update first then install Office?
Our procedure on clean installs:
OS install / fresh format of drive
Install Office / or all software to drive
Update OS to first SP / update software to first SP
Update to 2nd SP if applicable
Hope this helps, if not you may want to repost and someone else may be able to help. The error message does not return any results on the Microsoft Knowledge Base.
Chris Schatte