problem opening up Word when double clicking on files to open

T

toddsilva

I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.
 
B

Beth Melton

Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
T

toddsilva

Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd
-----Original Message-----
Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.
Click to expand...


.
Click to expand...
 
T

toddsilva

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd
-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd
-----Original Message-----
Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.
Click to expand...


.
Click to expand...
.
Click to expand...
 
T

TF

Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd
-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd
-----Original Message-----
Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.
Click to expand...


.
Click to expand...
.
Click to expand...
 
G

Guest

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd
-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd
-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd
-----Original Message-----
Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.


.
Click to expand...
.
Click to expand...


.
Click to expand...
 
T

TF

Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd
-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd
-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd
-----Original Message-----
Hi Todd,

You can use the following command to recreate the file associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.


.
Click to expand...
.
Click to expand...


.
Click to expand...
 
T

toddsilva

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd
-----Original Message-----
Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd
-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd
-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.
Click to expand...


.
Click to expand...


.
Click to expand...
 
T

TF

In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double-clicking the RTF
document, does that exhibit the same problem?

Terry

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd
-----Original Message-----
Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd
-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd
-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file [filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.
Click to expand...


.
Click to expand...


.
Click to expand...
 
T

toddsilva

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd
-----Original Message-----
In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double- clicking the RTF
document, does that exhibit the same problem?

Terry

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd
-----Original Message-----
Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd
-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon
in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.
Click to expand...


.
Click to expand...


.
Click to expand...
 
T

TF

Have you had the corporate version of Norton installed at any time?

Terry

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd
-----Original Message-----
In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double- clicking the RTF
document, does that exhibit the same problem?

Terry

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd
-----Original Message-----
Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd
-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon
in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.
Click to expand...


.
Click to expand...


.
Click to expand...
 
T

toddsilva

Terry,

No, I haven't, this is a home based machine. Can we start
this as a new thread, or are you easily able to continue
on this e-mail thread?

Todd
-----Original Message-----
Have you had the corporate version of Norton installed at any time?

Terry

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd
-----Original Message-----
In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double- clicking the RTF
document, does that exhibit the same problem?

Terry

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd
-----Original Message-----
Open NAV and disable the Office Plug-in option. All will be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd

-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

in message
Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in Win
Explorer or on the desktop. I am now having a problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle. The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file
from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click
to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon
in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it only
happens with Word files. I started having this
problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.



.
Click to expand...


.
Click to expand...


.
Click to expand...
 
S

Suzanne S. Barnhill

Always continue in the same thread. Starting a new thread makes the issue
impossible to follow.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

toddsilva said:
Terry,

No, I haven't, this is a home based machine. Can we start
this as a new thread, or are you easily able to continue
on this e-mail thread?

Todd
-----Original Message-----
Have you had the corporate version of Norton installed at any time?

Terry

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd
-----Original Message-----
In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double- clicking the RTF
document, does that exhibit the same problem?

Terry

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd

-----Original Message-----
Open NAV and disable the Office Plug-in option. All will
be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd

-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

in message
Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in
Win
Explorer or on the desktop. I am now having a
problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle.
The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file
from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click
to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon
in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it
only
happens with Word files. I started having this
problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.



.



.
Click to expand...


.
Click to expand...
Click to expand...
 
B

Beth Melton

Hi Todd,

Still sounds like a file association problem. Occasionally I have to
delete the Registered File Type for Word, reboot, and then use the
winword /r command. Don't worry - I've done this 100s of times. :)

- Open the Windows Explorer
- Go to Tools/Folder Options
- Select the File Types tab
- Located "Microsoft Word Documents"
- Delete the File Type
- Reboot
- Go to Start/Run and run: winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


toddsilva said:
Terry,

No, I haven't, this is a home based machine. Can we start
this as a new thread, or are you easily able to continue
on this e-mail thread?

Todd
-----Original Message-----
Have you had the corporate version of Norton installed at any time?

Terry

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd
-----Original Message-----
In Explorer, are documents displaying the correct Word icon? If you save a
document in RTF, and then close Word and try double- clicking the RTF
document, does that exhibit the same problem?

Terry

Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non-MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd

-----Original Message-----
Open NAV and disable the Office Plug-in option. All will
be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just a
few days ago.

Todd

-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

in message
Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked my
NORMAL.DOT template, however, and there are no macros as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in
Win
Explorer or on the desktop. I am now having a
problem
opening docs in Word, let me explain:

When I double click to open a file created in Word, I
get
a grey dialog box with the "X" in the red circle.
The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file
from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click
to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment icon
in
Outlook, I get a dialog box with exclamation mark in
yellow triangle that says "The system cannot find the
file
specified."

This seems like a Win Explorer issue, although it
only
happens with Word files. I started having this
problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.



.



.
Click to expand...


.
Click to expand...
Click to expand...
 
T

toddsilva

Thank you Beth. I followed your instructions to the
letter, and this still did not correct the problem. In
earlier posts in this thread, I indicated I am also having
same issue with two other programs and file associations,
non-Office, non-MS. I work with my PC every day
throughout the day and I know its behavior very well; I
have also noticed some odd behaviors recently and a
critical program is started to crash for which the support
group cannot find a resolution. Given all of this, I have
chosen to reinstall Win2000 and all software, ie, start
over. No one ever looks forward to this, but it is
critical that my system run bug free, and I am concerned
that it is getting enough little glitches in it, that now
is the time to do this. I appreciate all your help and
the other advisors. Talk you again with a new system!

Todd
-----Original Message-----
Hi Todd,

Still sounds like a file association problem. Occasionally I have to
delete the Registered File Type for Word, reboot, and then use the
winword /r command. Don't worry - I've done this 100s of times. :)

- Open the Windows Explorer
- Go to Tools/Folder Options
- Select the File Types tab
- Located "Microsoft Word Documents"
- Delete the File Type
- Reboot
- Go to Start/Run and run: winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Terry,

No, I haven't, this is a home based machine. Can we start
this as a new thread, or are you easily able to continue
on this e-mail thread?

Todd
-----Original Message-----
Have you had the corporate version of Norton installed
Click to expand...
at
any time?
Terry

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd

-----Original Message-----
In Explorer, are documents displaying the correct Word
icon? If you save a
document in RTF, and then close Word and try double-
clicking the RTF
document, does that exhibit the same problem?

Terry

in message
Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non- MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd

-----Original Message-----
Open NAV and disable the Office Plug-in option. All will
be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just
a
few days ago.

Todd

-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

in message
Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked
my
NORMAL.DOT template, however, and there are no
Click to expand...
macros
as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non
Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"toddsilva" <[email protected]>
wrote
in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in
Win
Explorer or on the desktop. I am now having a
problem
opening docs in Word, let me explain:

When I double click to open a file created in Word,
I
get
a grey dialog box with the "X" in the red circle.
The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file
from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click
to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment
icon
in
Outlook, I get a dialog box with exclamation
Click to expand...
mark
in
yellow triangle that says "The system cannot find
the
file
specified."

This seems like a Win Explorer issue, although it
only
happens with Word files. I started having this
problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.



.



.



.
Click to expand...
Click to expand...


.
Click to expand...
 
G

Guest

OK, Suzanne, understood, and I will honor that.
-----Original Message-----
Always continue in the same thread. Starting a new thread makes the issue
impossible to follow.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Terry,

No, I haven't, this is a home based machine. Can we start
this as a new thread, or are you easily able to continue
on this e-mail thread?

Todd
-----Original Message-----
Have you had the corporate version of Norton installed
Click to expand...
at
any time?
Terry

Terry,

Yes, they are showing the correct icon. And I just
created a test doc saved as RTF, it displayed the correct
icon but gave me the same problem.

Todd

-----Original Message-----
In Explorer, are documents displaying the correct Word
icon? If you save a
document in RTF, and then close Word and try double-
clicking the RTF
document, does that exhibit the same problem?

Terry

in message
Thank you Terry,

I did that, remembering it from another e-mail thread that
I recently read. This has not resolved the issue. Please
keep in mind that this is occuring with another, non- MS
Office, program, so it is not just Office related. This
looks to me to be a Win Explorer or file association
issue. I ran winword /r at the command prompt and this
did not resolve either. Looking forward to your next
reply, advising. Thank you again,

Todd

-----Original Message-----
Open NAV and disable the Office Plug-in option. All will
be well with the
world again.

Terry

Terry,

Thanks. Yes, I am. NAV2003. But I have been using it
for quite a while, and this issue with Word started just
a
few days ago.

Todd

-----Original Message-----
Todd

Are you using Norton Anti Virus?

--
Terry Farrell - Word MVP
http://www.mvps.org/word/

in message
Beth,

I did some more research, and it looks like this is
explained in Knowledge Base article 209768. I checked
my
NORMAL.DOT template, however, and there are no
Click to expand...
macros
as
discussed in this article. One more thing, this exact
same issue occurs with one other program, a non
Microsoft
product. So I am now back to thinking this is a Windows
Explorer problem/issue.

Todd

-----Original Message-----
Beth,

Thank you for your prompt response. I followed your
instruction, and am still having the same issue as
originally posted. Any further suggestions?

Todd

-----Original Message-----
Hi Todd,

You can use the following command to recreate the file
associations
for Word. Go to Start/Run and run:

winword /r

Note the space before the forward slash.

--
Please post all follow-up questions to the newsgroup.
Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"toddsilva" <[email protected]>
wrote
in message
I am using Office 2000, with Win 2000 Pro O/S. I
typically open files by double clicking on them in
Win
Explorer or on the desktop. I am now having a
problem
opening docs in Word, let me explain:

When I double click to open a file created in Word,
I
get
a grey dialog box with the "X" in the red circle.
The
message in the box says "Cannot find the file
[filename]
(or one of its components). Make sure the path and
filename are correct and that all required libraries
are
available." If I open Word and then open the file
from
within Word, no problem.

I can still open other files by the double click
method,
eg, Excel, PDF, MP3, WAV, etc.

If Word is already open, however, and I double click
to
open a new file, I do not get this error, and it
successfully opens the new file.

Also, if I click on a Word doc e-mail attachment
icon
in
Outlook, I get a dialog box with exclamation
Click to expand...
mark
in
yellow triangle that says "The system cannot find
the
file
specified."

This seems like a Win Explorer issue, although it
only
happens with Word files. I started having this
problem
over the weekend on an installation that is 2 years
old,
very robust, and has never seen a problem like this.

Thanks for your help.


.

.



.



.



.



.
Click to expand...
Click to expand...

.
Click to expand...
 
Top