Problem w/ outlook 2003

[BILL]

Help! I'm having trouble with Outlook 2003. The other day
out of the blue outlook suddenly stopped working
properly. Everytime I double click on the icon to start
up the application it begins to open up for about a few
seconds and then closes immediately. It refuses to stay
open....The Icon appears in the system tray indicating
that it's open in the background, but I can't acces it.

I've already done a system restore, ran Norton's
utilities, ran MS detect and repair,uninstalled outlook
and re-installed outlook, Even went as far as removing
Office all together and reinstalling it and so far
nothing. I've been able to access My email in safe mode,
but need to fix the problem. Please can't any body tell
me what's going on and how can I fix this. Thanks in
advance! BTW, My OS is windows XP professional

 

[Diane Poremsky [MVP]]

find and rename *.srs and outcmd.dat - both are in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Guest]

Hi Diane,
I renamed them both, rebooted and I'm still having the
same problem. Any other suggestions? Thanks!

Bill

-----Original Message-----
find and rename *.srs and outcmd.dat - both are in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

Help! I'm having trouble with Outlook 2003. The other day
out of the blue outlook suddenly stopped working
properly. Everytime I double click on the icon to start
up the application it begins to open up for about a few
seconds and then closes immediately. It refuses to stay
open....The Icon appears in the system tray indicating
that it's open in the background, but I can't acces it.

I've already done a system restore, ran Norton's
utilities, ran MS detect and repair,uninstalled outlook
and re-installed outlook, Even went as far as removing
Office all together and reinstalling it and so far
nothing. I've been able to access My email in safe mode,
but need to fix the problem. Please can't any body tell
me what's going on and how can I fix this. Thanks in
advance! BTW, My OS is windows XP professional

.

 

[Majestic12]

Hello all,
I was able to troubleshoot the problem and everything has
been corrected. Thanks for the help!

-----Original Message-----
Hi Diane,
I renamed them both, rebooted and I'm still having the
same problem. Any other suggestions? Thanks!

Bill

-----Original Message-----
find and rename *.srs and outcmd.dat - both are in C:\Documents and
Settings\username\Application Data\Microsoft\Outlook

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Join OneNote Tips mailing list: http://www.onenote- tips.net/

Vote for your favorite Outlook and Exchange utilities

in

the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/




.

.