problem w/works suite 2002

[ptharp]

Boy I sure hope someone can help me!!

I am all of a sudden having a problem with my microsoft
word program - problem is putting it midly!!!!!

It just flat will not open!

I try to open any document, saved with info on it or
totally new blank sheet - and it WILL NOT OPEN

I get a blue screen with the following message:
"fatal exception 0E has occurred at 0167:BFF9DFFF. The
current application will be terminated.
press any key to continue
or press Ctrl/Alt/Delte to reboot"

I press a key - nothing happens!
I press Ctrl/Alt/Delete - usually nothing happens - a
couple times it did restart the computer.

What the heck is going on?????

I have ton of stuff saved to microsoft word on my desktop!
The book my mother wrote, my genealogy, and lost more
stuff that I was working on so it was saved to desktop.
Am I going to be able to save that stuff at all?????
If I reinstall my WorksSuite 2002 will it just put in
whatever I need - or will it wipe out all the old and put
in new????

Someone help PLEASE

Thanks soooo very much!!

You can email me at (e-mail address removed)

THANKS....Pam

 

[Suzanne S. Barnhill]

Start by working through the troubleshooting steps at
http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word