Problem when replying to email

R

russellc

Our Email Desk has been experiencing some frustration with how they are now
required to reformat nearly every email we sent. Even though we they HTML
selected as there message format , They still must take a number of steps to
make the format consistent on there emails. When they open a email and simply
reply outlook converts the message to plain text and they have to change it
back to html ever time. It messes up there auto text as well as some of the
fonts in the body of the message,

Any help would be great.
This problem started when we upgraded them from Office 2000 to 2003
 
B

Brian Tillman

russellc said:
Our Email Desk has been experiencing some frustration with how they
are now required to reformat nearly every email we sent. Even though
we they HTML selected as there message format , They still must take
a number of steps to make the format consistent on there emails. When
they open a email and simply reply outlook converts the message to
plain text and they have to change it back to html ever time.
Click to expand...

Outlook replies using the same format the message had when received.
 
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