Problem with feedback on website

[Dagmar]

Good morning: My website has been successfully posted to the web. However,
when we attempt to send a comment or feedback to our company from an outside
computer we get the 'FrontPage Run-Time Component Page' . We have been
working with the host to attempt to install FP Server Extensions (which they
tell us they support) but all that does is remove our Logo and links. Would
it have anything to do with installing these extensions without disabling our
Symantec security system? We have gone through the install and uninstall
extensions several times with our Host support with no luck. Any suggestions
you might have would sure be appreciated.

Site link is http://www.pda-associates.on.ca

Dagmar L

 

[Tom [Pepper] Willett]

The FP feedback component will not work unless you http publish (not ftp) to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system. It's been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the web.
However,
: when we attempt to send a comment or feedback to our company from an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We have been
: working with the host to attempt to install FP Server Extensions (which
they
: tell us they support) but all that does is remove our Logo and links.
Would
: it have anything to do with installing these extensions without disabling
our
: Symantec security system? We have gone through the install and uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L

 

[dagmar]

Thank you for this response. The site was re-published using http and most
items are working. There is still apparently a missing link on the contact
page where comments can be mailed back but I'm not sure how to fix that and
if it may be because I reconfigured that page. Many thanks again for the help

 

[Mike Mueller]

If the page/site had been FTP'd, the FPSE may need to be repaired to get ful
functionality back out of them, regardless if the site had been republished
via HTTP

Thank you for this response. The site was re-published using http and
most
items are working. There is still apparently a missing link on the
contact
page where comments can be mailed back but I'm not sure how to fix that
and
if it may be because I reconfigured that page. Many thanks again for the
help

The FP feedback component will not work unless you http publish (not ftp)
to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system. It's
been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the web.
However,
: when we attempt to send a comment or feedback to our company from an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We have been
: working with the host to attempt to install FP Server Extensions (which
they
: tell us they support) but all that does is remove our Logo and links.
Would
: it have anything to do with installing these extensions without
disabling
our
: Symantec security system? We have gone through the install and
uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L

 

[Steve Easton]

Post a link to the page so someone can take a look.


--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

Thank you for this response. The site was re-published using http and most
items are working. There is still apparently a missing link on the contact
page where comments can be mailed back but I'm not sure how to fix that and
if it may be because I reconfigured that page. Many thanks again for the help

The FP feedback component will not work unless you http publish (not ftp) to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system. It's been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the web.
However,
: when we attempt to send a comment or feedback to our company from an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We have been
: working with the host to attempt to install FP Server Extensions (which
they
: tell us they support) but all that does is remove our Logo and links.
Would
: it have anything to do with installing these extensions without disabling
our
: Symantec security system? We have gone through the install and uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L

 

[dagmar]

If you go to the contact page on the site, it is those forms that don't
want to work. Many thinks for your input.

http://www.pda-associates.on.ca

Post a link to the page so someone can take a look.


--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

Thank you for this response. The site was re-published using http and most
items are working. There is still apparently a missing link on the contact
page where comments can be mailed back but I'm not sure how to fix that and
if it may be because I reconfigured that page. Many thanks again for the help

The FP feedback component will not work unless you http publish (not ftp) to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system. It's been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the web.
However,
: when we attempt to send a comment or feedback to our company from an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We have been
: working with the host to attempt to install FP Server Extensions (which
they
: tell us they support) but all that does is remove our Logo and links.
Would
: it have anything to do with installing these extensions without disabling
our
: Symantec security system? We have gone through the install and uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L

 

[Rob Giordano \(Crash\)]

those are only form fields...not a form since they're not wrapped in form
tags....just redo it.

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

If you go to the contact page on the site, it is those forms that don't
want to work. Many thinks for your input.

http://www.pda-associates.on.ca

Post a link to the page so someone can take a look.


--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

Thank you for this response. The site was re-published using http and
most
items are working. There is still apparently a missing link on the
contact
page where comments can be mailed back but I'm not sure how to fix that
and
if it may be because I reconfigured that page. Many thanks again for
the help

:

The FP feedback component will not work unless you http publish (not
ftp) to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system. It's
been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the web.
However,
: when we attempt to send a comment or feedback to our company from an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We have
been
: working with the host to attempt to install FP Server Extensions
(which
they
: tell us they support) but all that does is remove our Logo and
links.
Would
: it have anything to do with installing these extensions without
disabling
our
: Symantec security system? We have gone through the install and
uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L

 

[Dagmar]

I just want to say a big "Thank you" to the community for all the help you
have given me. Thanks Rob for pointing me in the simple direction which did
the job and all is now working as expected and hoped for. No more sleepless
nights for this Grandma, at least for the time being
--
Dagmar L

those are only form fields...not a form since they're not wrapped in form
tags....just redo it.

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

If you go to the contact page on the site, it is those forms that don't
want to work. Many thinks for your input.

http://www.pda-associates.on.ca

Post a link to the page so someone can take a look.


--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

Thank you for this response. The site was re-published using http and
most
items are working. There is still apparently a missing link on the
contact
page where comments can be mailed back but I'm not sure how to fix that
and
if it may be because I reconfigured that page. Many thanks again for
the help

:

The FP feedback component will not work unless you http publish (not
ftp) to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system. It's
been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the web.
However,
: when we attempt to send a comment or feedback to our company from an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We have
been
: working with the host to attempt to install FP Server Extensions
(which
they
: tell us they support) but all that does is remove our Logo and
links.
Would
: it have anything to do with installing these extensions without
disabling
our
: Symantec security system? We have gone through the install and
uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L

 

[Rob Giordano \(Crash\)]

yer welcome, thanks for the feedback



--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

I just want to say a big "Thank you" to the community for all the help you
have given me. Thanks Rob for pointing me in the simple direction which
did
the job and all is now working as expected and hoped for. No more
sleepless
nights for this Grandma, at least for the time being
--
Dagmar L

those are only form fields...not a form since they're not wrapped in form
tags....just redo it.

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

If you go to the contact page on the site, it is those forms that
don't
want to work. Many thinks for your input.

http://www.pda-associates.on.ca

:

Post a link to the page so someone can take a look.


--

Steve Easton
Microsoft MVP FrontPage
FP Cleaner
http://www.95isalive.com/fixes/fpclean.htm
Hit Me FP
http://www.95isalive.com/fixes/HitMeFP.htm

Thank you for this response. The site was re-published using http
and
most
items are working. There is still apparently a missing link on the
contact
page where comments can be mailed back but I'm not sure how to fix
that
and
if it may be because I reconfigured that page. Many thanks again
for
the help

:

The FP feedback component will not work unless you http publish
(not
ftp) to
a web site with the FP server extensions already installed.

The problem could indeed be with your Symantec Security system.
It's
been
known to cause many problems.
--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
: Good morning: My website has been successfully posted to the
web.
However,
: when we attempt to send a comment or feedback to our company from
an
outside
: computer we get the 'FrontPage Run-Time Component Page' . We
have
been
: working with the host to attempt to install FP Server Extensions
(which
they
: tell us they support) but all that does is remove our Logo and
links.
Would
: it have anything to do with installing these extensions without
disabling
our
: Symantec security system? We have gone through the install and
uninstall
: extensions several times with our Host support with no luck. Any
suggestions
: you might have would sure be appreciated.
:
: Site link is http://www.pda-associates.on.ca
:
: Dagmar L