Problem with ink in Word 2007

[Val]

Odd problem. I'm trying to mark up some documents in Word 2007 (all are
..docx). In some, the Review | Start Ink works and I can scribble. In some,
the ink feature doesn't work. Pressing the Start Ink button does nothing.

This is happening in about half of 15 documents. All of the files started
out from the same file - students had to format and correct the document.

I can't find anything different about the files that keeps ink from working;
the problematic files can otherwise be edited via mouse or keyboard actions.

Using a Gateway M280 tablet, XP Pro/Tablet Edition w/SP3, Word 2007 w/SP1.

Thoughts?????

Val

 

[Gordon]

Odd problem. I'm trying to mark up some documents in Word 2007 (all are
.docx). In some, the Review | Start Ink works and I can scribble. In
some,
the ink feature doesn't work. Pressing the Start Ink button does nothing.

Hmmm. Is this some add-in? My 2007 SP1 doesn't have a "Start Ink" option in
the Review Tab...

 

[Bob Buckland ?:-\)]

Hi Val,

If you open one of the problem documents and go to

Office Button=>Prepare is the 'Mark as Final' button lit? If so, click it to reenable the document and see if that makes a
difference.

Does Ink work in MS One Note 2007?

Does Inking work if you start a new document in Word?

Is the cursor in a regular text area rather than on a graphic or object?

If you start Word in safe mode (hold ctrl key when starting) and then open one of the 'problem' documents do you get the same
behavior.

===============
Odd problem. I'm trying to mark up some documents in Word 2007 (all are
..docx). In some, the Review | Start Ink works and I can scribble. In some,
the ink feature doesn't work. Pressing the Start Ink button does nothing.

This is happening in about half of 15 documents. All of the files started
out from the same file - students had to format and correct the document.

I can't find anything different about the files that keeps ink from working;
the problematic files can otherwise be edited via mouse or keyboard actions.

Using a Gateway M280 tablet, XP Pro/Tablet Edition w/SP3, Word 2007 w/SP1.

Thoughts?????

Val >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Gordon,

Unlike the recent past versions of Word that included the ability to use Ink annotation as part of the Office feature set,
http://office.microsoft.com/en-us/word/CH010342051033.aspx
http://office.microsoft.com/en-us/help/HP010332041033.aspx
http://office.microsoft.com/en-us/word/HA010930951033.aspx
the option for Office 2007 is more restrictive, being tied to having a tablet device, or being inside a drawing canvas for some of
the features
http://support.microsoft.com/kb/917652
outside of OneNote. It's one of those features for which the underlying capability was returned to the Windows folks from the
Office folks for the 2007 products.

Microsoft Research has an interesting Tablet PC toy they're experimenting with for Office
http://research.microsoft.com/InkSeine/index.html


============
work. Pressing the Start Ink button does nothing.

Hmmm. Is this some add-in? My 2007 SP1 doesn't have a "Start Ink" option in
the Review Tab... >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Val]

Bob,
Thanks for the tips. Unfortunately, neither worked.

The problem documents are not marked as Final. Making them Final, saving,
then reopening and reenabling editing does not cure the problem.

I'm able to ink in new documents, some of the .docx docs submitted by
students, and in the problem docx's when they're converted to 2003 version
..doc. These are all text documents; no graphics, tables, nothing
non-textual.

Safe mode did not solve this either.

Val

"Bob Buckland ?" <75214.226(At Beautiful Downtown)compuserve.com> wrote
in message Hi Val,

If you open one of the problem documents and go to

Office Button=>Prepare is the 'Mark as Final' button lit? If so, click it
to reenable the document and see if that makes a
difference.

Does Ink work in MS One Note 2007?

Does Inking work if you start a new document in Word?

Is the cursor in a regular text area rather than on a graphic or object?

If you start Word in safe mode (hold ctrl key when starting) and then open
one of the 'problem' documents do you get the same
behavior.

===============
Odd problem. I'm trying to mark up some documents in Word 2007 (all are
..docx). In some, the Review | Start Ink works and I can scribble. In some,
the ink feature doesn't work. Pressing the Start Ink button does nothing.

This is happening in about half of 15 documents. All of the files started
out from the same file - students had to format and correct the document.

I can't find anything different about the files that keeps ink from working;
the problematic files can otherwise be edited via mouse or keyboard actions.

Using a Gateway M280 tablet, XP Pro/Tablet Edition w/SP3, Word 2007 w/SP1.

Thoughts?????

Val >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Stephanie]

Val

I am having the exact same problem! Hopefully someone can help us out!

 

[Val]

Still no solution. I found a blog entry about similar problem, but in his
case, ink did not work at all in Word and Outlook. His solution was to
uninstall Office and reinstall, not turning off any of the default items.
It seems that either opting out of some features, or removing them at a
later point, "broke" ink.

I tried that today, completely unistalled then reinstalled, with all
defaults. No change - the files I could not ink before still were uninkable
(is that a word?)

Still hunting for a root cause or solution.

Val

Val

I am having the exact same problem! Hopefully someone can help us out!

 

[UHLen]

Same problem here - I'm using a Gateway Tablet M285. What I notice is
that inking can be started at the top of a .docx, but a few pages down
it turns itself off and cannot be restarted. It always happens at the
same page, but I cannot find anything different about that page.

The work-around is to SAVE AS a .doc - if I do that I can immediately
begin inking the document (no need to close and re-open) with no
problem. Kind of defeats the purpose of the 2007 version, but...

 

[Val]

I got a reply on another forum from a guy at MS, he'll look into it or pass
it to someone more in tune with this problem. Hope to hear something soon.

Val


Same problem here - I'm using a Gateway Tablet M285. What I notice is
that inking can be started at the top of a .docx, but a few pages down
it turns itself off and cannot be restarted. It always happens at the
same page, but I cannot find anything different about that page.

The work-around is to SAVE AS a .doc - if I do that I can immediately
begin inking the document (no need to close and re-open) with no
problem. Kind of defeats the purpose of the 2007 version, but...

 

[UHLen]

Here's a data point, and a possible work-around:

The culprit may be page numbers (maybe other text as well) in th
headers or footers. I could not do inking in a couple of .docx document
that had page numbers in the header or footer - turns out that if
delete them, I can ink all I like. I also looked at a couple o
documents that did not have page numbers (or anything else in th
header/footer) and I had no problem inking on those

 

[Val]

Holy freakin' software! That does indeed "fix" the problem. Or at least,
let's me ink on the documents.

$64,000 question - "Why the *&^% does a page number block the ink?"



Here's a data point, and a possible work-around:

The culprit may be page numbers (maybe other text as well) in the
headers or footers. I could not do inking in a couple of .docx documents
that had page numbers in the header or footer - turns out that if I
delete them, I can ink all I like. I also looked at a couple of
documents that did not have page numbers (or anything else in the
header/footer) and I had no problem inking on those.

 

[UHLen]

Val,

Good question...If you ever hear back from MS, let us know...

BTW, I tried putting plain text and (separately) the date format in
header, but that doesn't cause any trouble - it's just the page numbe
thing. Go figure

 

[Nightowl4933]

I've installed my tablet, but I haven't even got the Start Inking icon on the
Review tab!

I'm still trying to find a solution to that problem :-(

Pete

 

[Val]

Something I've seen referred to a couple times when ink doesn't work at all
is to uninstall Office and reinstall it. If doing so over a network, do it
one app at a time to preclude network timeouts causing problems.

Once installed, don't uninstall any single components - that too has been
attributed with causing ink problems.


I've installed my tablet, but I haven't even got the Start Inking icon on
the
Review tab!

I'm still trying to find a solution to that problem :-(

Pete

 

[Joe Smith]

This post was very helpful to me and let me get productive with my new tablet and pen quickly.

I think that the layers in Word 2007 affect the way the system works. As you know there is a text layer, a picture layer, and at least one other.

This post gets helps understand the page numbering and how it works. http://word.mvps.org/faQs/Numbering/NumberingExplained/NumberingInAction/PageNumbering.htm

When I use Word 2007 Insert Page Number, Word will not let me ink. When I use Word 2007 Insert Footer and the insert the page number, Word let's me ink.

The post describes the two different layers used by the two different ways to insert a page number.

I am guessing that the ink function works in the same layer - and - that the page number takes the entire page so that nothing else can be placed in the layer.

However, if I ink first and then use the Insert Page Number feature, all is well.

Anyway, I know my work around now and I guess I won't wait for Microsoft to fix the problem. You post was a real time saver.

Thanks!

 

[Val]

Joe,
Thanks for pointing out the "source" of the problem.

It can be hard to spot, as Insert | Page number page numbers look almost the
same as page numbers added to a header/footer. One spotting point is that
the Insert | Page number add an extra paragraph (mark) in the header/footer.
Try as I might to get my students to add the numbering as a header/footer
element, there's always some that go the shorter route. Now I have
something definitive to beat them over the head with

Val

<Joe Smith> wrote in message This post was very helpful to me and let me get productive with my new
tablet and pen quickly.

I think that the layers in Word 2007 affect the way the system works. As you
know there is a text layer, a picture layer, and at least one other.

This post gets helps understand the page numbering and how it works.
http://word.mvps.org/faQs/Numbering/NumberingExplained/NumberingInAction/PageNumbering.htm

When I use Word 2007 Insert Page Number, Word will not let me ink. When I
use Word 2007 Insert Footer and the insert the page number, Word let's me
ink.

The post describes the two different layers used by the two different ways
to insert a page number.

I am guessing that the ink function works in the same layer - and - that the
page number takes the entire page so that nothing else can be placed in the
layer.

However, if I ink first and then use the Insert Page Number feature, all is
well.

Anyway, I know my work around now and I guess I won't wait for Microsoft to
fix the problem. You post was a real time saver.

Thanks!