Problem with microsoft server news

[Antonio Moreno]

Hi, im subscribed with entourage 2004 with the latest office update to this
newsgroup, and to the virtual pc newsgroup too. Since two days or so,i have
this problem: i click over one of the newsgroups to receive the new
messages, and then i read them all; but entourage still shows me the
subscription in bold with the number of new messages of the last connection;
if i let it, and later new messages appear in the server, it still shows me
in the name of the subscription the incorrect number of them; but in the
central panel where you can see every message and select it for reading it,
only appear like new the real ones. This only get solved if i choose "select
all as read".
i´m not sure if its one problem with the news server or from entourage
because i only use the microsoft news server.

Any idea?
Thanks and sorry for the bad english

 

[Diane Ross]

Hi, im subscribed with entourage 2004 with the latest office update to this
newsgroup, and to the virtual pc newsgroup too. Since two days or so,i have
this problem: i click over one of the newsgroups to receive the new
messages, and then i read them all; but entourage still shows me the
subscription in bold with the number of new messages of the last connection;
if i let it, and later new messages appear in the server, it still shows me
in the name of the subscription the incorrect number of them; but in the
central panel where you can see every message and select it for reading it,
only appear like new the real ones. This only get solved if i choose "select
all as read".
i´m not sure if its one problem with the news server or from entourage
because i only use the microsoft news server.

Any idea?
Thanks and sorry for the bad english

The most likely possibility is that you are merely seeing the silly "ghost
numbers" that the Microsoft Public News Server almost always has. It's just
an estimate, and it almost always gets it wrong. Other news servers don't
have this problem.

First, try command-L when you get to the news group, to see if the new
messages are "hiding" on the server.

In your schedule, after choosing "Receive News" to the correct news server,
have you clicked "Click here for account options" and checked the subscribed
newsgroups you want? Otherwise they won't get checked.

Have you also set a News Rule to download news messages, as well as your
schedule to check the news server's subscribed groups? That would ensure
that the messages appear: Tools/Rules/News/New - All Newsgroups/All
messages/Retrieve from Server.

The rule should not be necessary just to get headers, however.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

 

[Antonio Moreno]

Hi, im subscribed with entourage 2004 with the latest office update to this
newsgroup, and to the virtual pc newsgroup too. Since two days or so,i have
this problem: i click over one of the newsgroups to receive the new
messages, and then i read them all; but entourage still shows me the
subscription in bold with the number of new messages of the last connection;
if i let it, and later new messages appear in the server, it still shows me
in the name of the subscription the incorrect number of them; but in the
central panel where you can see every message and select it for reading it,
only appear like new the real ones. This only get solved if i choose "select
all as read".
i´m not sure if its one problem with the news server or from entourage
because i only use the microsoft news server.

Any idea?
Thanks and sorry for the bad english

 

[Antonio Moreno]

In first , sorry for resend my question again. I pushed not the correct
button.
And second, Thank you so much! With the command L the fake new messages
dissappeared, but when i looked to the schedules and rules you suggested, i
discovered that i have no one of them! Now it works perfect.
Thanks again

 

[Diane Ross]

In first , sorry for resend my question again. I pushed not the correct
button.
And second, Thank you so much! With the command L the fake new messages
dissappeared, but when i looked to the schedules and rules you suggested, i
discovered that i have no one of them! Now it works perfect.
Thanks again

You're welcome. I'm glad I could help.

Your English is great.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>